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Telemarketing - Regulation, Response & Registry (Paperback, Illustrated Ed)
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Telemarketing - Regulation, Response & Registry (Paperback, Illustrated Ed)
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In recent years, Congress has enacted several federal laws
addressing telemarketing fraud and practices. As a result, both the
Federal Communications Commission (FCC) and the Federal Trade
Commission (FTC) have established regulations covering the $720
billion telemarketing industry in the United States. It is
estimated that consumers lose over $40 billion a year to fraudulent
telemarketers. Although the vast majority of telemarketers are
legitimate business people attempting to sell a particular product
or service, there are unscrupulous individuals and companies
violating telemarketing rules and promoting various fraudulent
schemes aimed at parting consumers from their money. The FCC, FTC,
and several consumer groups and government/business partnerships
identified in this book provide extensive information on
telemarketing. This book provides summaries of the federal laws and
regulations particular to telemarketing, the establishment of a
national do-not-call registry, and on the options that are
available to consumers to attempt to limit the calls that they
receive from telemarketers and to report questionable telemarketing
practices to local or federal authorities.
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