Against a backdrop of downsizing, restructuring and other
devastating changes within today's organizations, how does the
executive actually go about getting things done? Not simply through
the exercise of raw power, argues Gottlieb. Indeed, power and
influence are not the same. Most articles in academic and
professional business periodicals concentrate on power and provide
scant insight into influencing--its techniques and various
behaviors. In this work, Gottlieb, a specialist in management
development and training, takes a big step toward correcting this
imbalance and the confusion it creates. He explores a variety of
approaches to getting work done that are both non-traditional and
non-hierarchical in structure. Matrix or systems approaches have
become commonplace, staff levels have thinned, and today's managers
are increasingly dependent upon the cooperation of others in the
organization, people over whom the manager has no direct authority.
Managerial success depends, therefore, on an ability to influence
others to comply and prioritize productively and efficiently.
The book identifies the strategies available to those who want
to develop or hone their influencing skills. It helps executives
adapt their current influencing style to the new demands and
requirements for leadership in today's unstable organizations, for
example by building effective alliances and strong bases inside and
outside of the organization for the exercise of one's influence.
The book also helps managers construct dynamic organizational
action plans for empowering and motivating others, and for
providing bosses, peers, and subordinates with incentives to
achieve goals. Gottlieb covers techniques to enhance persuasive and
related selling techniques, examines several motivation issues for
subordinates, and presents managers with approaches to using
influence in the dual role of coach and counselor for staff and
peers. Well illustrated with case studies, scenarios, and
dialogues, the book will be essential for decision makers
throughout the public and private sectors, and for all who aspire
to decision-making positions in all types of organizations.
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