Aimed at front-line and senior managers faced with ongoing
reorganization and an increasingly reluctant workforce, this book
examines what it takes to facilitate problem solving,
decision-making, and workforce retention and commitment. Gottlieb
explains that managers can most effectively facilitate by adopting
a hands-on strategy for processes rather than tasks. This book
describes the skills and tools needed for leading and managing
groups with consistency, commitment, and courage.
Six core skills essential to facilitating group processes are
presented: DEGREESL DEGREESDBL Initiating DEGREESL DEGREESDBL
Questioning DEGREESL DEGREESDBL Active Listening DEGREESL
DEGREESDBL Responding DEGREESL DEGREESDBL Resolving DEGREESL
DEGREESDBL Closing/Committing DEGREESL Gottlieb discusses the most
helpful tools a manager can use for facilitation, including
planning, organizing, and directing group processes. Ethical
guidelines are provided in conjunction with a discussion of the
manager's role
General
Imprint: |
Praeger Publishers Inc
|
Country of origin: |
United States |
Release date: |
March 2003 |
First published: |
March 2003 |
Authors: |
Marvin R. Gottlieb Ph.D.
|
Dimensions: |
235 x 156 x 17mm (L x W x T) |
Format: |
Hardcover
|
Pages: |
248 |
ISBN-13: |
978-1-56720-511-4 |
Categories: |
Books >
Business & Economics >
General
|
LSN: |
1-56720-511-9 |
Barcode: |
9781567205114 |
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