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eDemocracy- Public Online Engagement by the European Commission (Paperback)
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eDemocracy- Public Online Engagement by the European Commission (Paperback)
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The provision of governmental services and the very nature of
governance changes with the ever growing influence of Information
and Communication Technologies in all governmental institutions.
This book is examining the design and success of the European
Commission's efforts to engage the citizens, consumers and
businesses in policy- and decision making, in order to improve the
democratic and political outcomes. The theoretical part of this
book makes the rationale clear why reforms of governmental agencies
are necessary. It provides theoretical evidence on why eDemocracy
improves the working processes of political and bureaucratic
agencies and how best practices can facilitate such initiatives. A
sound design of eDemocracy programs is imperative, in order to
attract citizens and businesses to make use of the initiatives on
one hand, and to maximize the potential of an engaged citizenry in
politics, on the other. The three pillar model, as is developed in
this book, offers a platform for such design. It stipulates
governments to offer two-way communication and participation tools
that promote transparency, accountability, democratic affiliation
and effectiveness of political programs and policy proposals. The
European Commission has introduced a single access point for
citizens, consumers and businesses, in order to promote electronic
democracy and to gather and store crucial information that is used
in policy-making. The main initiatives are online consultations and
the, so called, Feedback mechanism, accessible through the official
web site of the European Union, http: //europa.eu.int/yourvoice.
Both tools give the interested stakeholder the possibility to
express his or her view, opinion, concern or experience on various
matters concerning the European Union and its institutions.
Although the initiative is relatively new and evolving, success is
perceptible and satisfaction increases. Nevertheless, promotion is
still weak and eParticipation as well as eVoting have a long way to
go before they can be truly encompassed into eDemocracy within the
European Union. This book is dedicated to all citizens, consumers,
politicians and those who are interested in the written topic.
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