Lessons Learned is an important phase in project management. This
is when organizations can pave the way for future project success
by documenting mistakes so they are not repeated and recording best
practices so they are repeated. This book covers the important role
a project management office (PMO) plays in promoting lessons
learned. Project managers learn how to improve processes by
applying lessons learned. The book emphasizes "actionability," or
producing a process improvement that can be acted upon by anyone in
the PMO or project team.
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