This book focuses on the specialised field of Nurse Case Management
and the need for formal training for Nurse Case Managers (NCMs). In
particular, the study aimed to establish what the outcomes should
be of a learning programme for practising NCMs in South Africa. I
used a descriptive survey study design. Data was collected using
the Delphi technique. The Delphi technique involves questionnaires
to be distributed, collation of the data returned and the
distribution of a revised questionnaire for input from the
participants. Each questionnaire distributed becomes a 'round' and
forms part of the process of data collection. A group of experts
working in the field of managed healthcare (MHe were included as
the study respondents. Consensus was reached after three rounds as
to what the learning outcomes for NCMs should be. This study found
that NCMs practising in South Africa require a specialised set of
competencies that are not covered in the basic general nursing
training...
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