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Ending the Blame Culture (Paperback)
Loot Price: R1,389
Discovery Miles 13 890
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Ending the Blame Culture (Paperback)
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This book is about mistakes and what we can learn from them. It
faces up to, and explains how organizations can escape from 'blame
cultures', where fearful conformance and risk avoidance lead to
stagnation, to 'gain cultures' which tolerate and even encourage
mistakes in the pursuit of innovation, change and improvement.
Ending the Blame Culture was written as a result of systematic
analysis of the content of over 200 accounts of real mistakes
within businesses and organizations. This analysis provides both
insight and understanding into the type of mistakes made, the
context they were made in and how they helped learning and
development. As a result the authors are able to distinguish
between intelligent and undesirable mistakes: those which should be
tolerated and those which must be avoided. The result is a book
which gives sound advice on how individuals learn, practical
measures that organizations can adopt to enhance learning through
better management of mistakes, and the promotion of a culture which
supports and fosters experimentation and risk taking.
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