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Books > Social sciences > Sociology, social studies > Social issues
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The Bureaucratic Phenomenon (Hardcover)
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The Bureaucratic Phenomenon (Hardcover)
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In The Bureaucratic Phenomenon Michel Crozier demonstrates that
bureaucratic institutions need to be understood in terms of the
cultural context in which they operate. The originality of the
study lies in its association of two widely different approaches:
the theory of decision-making in large organizations and the
cultural analysis of social patterns of action. The book opens with
a detailed examination of two forms of French public service. These
studies show that professional training and distortions alone
cannot ex plain the rise of routine behavior and dysfunctional
"vicious circles." The role of various bureaucratic systems appears
to depend on the pattern of power relation ships between groups and
individuals. Crozier's findings lead him to the view that
bureaucratic structures form a necessary protection against the
risks inherent in collective action. Since systems of protection
are built around basic cultural traits, the author presents a
French bureaucratic model based on centralization, strata
isolation, and individual sparkle-one that that can be contrasted
with an American, Russian, or Japanese model. He points out how the
same patterns can be found in several areas of French life:
education, industrial relations, politics, business, and the
colonial policy. Bureaucracy, Crozier concludes, is not a modern
disease resulting from organizational progress but rather a bulwark
against development. The breakdown of the traditional bureaucratic
system in modern France offers hope for new and fruitful forms of
action.
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