'Visitor Management' is an innovative collection of case studies
taken from cultural World Heritage Sites. Using examples from the
world's most significant archaeological and architectural legacies
this book identifies the problems involved with site management.
Cultural World Heritage Sites are extremely attractive to
contemporary visitors. This poses many problems for site
management, notably the need to preserve a delicate balance between
interpretation, conservation and the provision of visitor
facilities. This contributed title takes examples from a range of
UNESCO World Heritage Sites and shows models of good practice
looking at the functions of the different organizations involved
and the range of variation among sites. The contributors have
international expertise and draw on first-hand knowledge at a
practical level. 'Visitor Management: Case studies from World
Heritage Sites' is ideal for practitioners and students involved in
heritage management and conservation management. Undergraduate and
postgraduate students in tourism, leisure and hospitality will also
find this book an invaluable read. Myra Shackley is Professor of
Culture Resource Management and Head of the Centre for Tourism and
Visitor Management at Nottingham Trent University. Her research
interests lie in the management of cultural and wildlife tourism,
particularly in relation to Protected Areas and World Heritage
Sites. She has published eleven previous books, of which the last
was 'Wildlife Tourism' (International Thompson Business Press,
1996) and has extensive research and consultancy interests within
the field of visitor management.
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