Could information and communication technology (ICT) become the
transformative tool for a new style of global development? Could
ICT promote knowledge-based, innovation-driven, and smart,
adaptive, participatory development? As countries seek a way out of
the present period of economic contraction, they are trying to
weave ICT into their development strategies, in the same way
organizations have learned to use ICT to transform their business
models and strategies. This integration offers a new path to
development that is responsive to the challenges of our times.
In e-Transformation, Nagy Hanna identifies the key ingredients
for the strategic integration of ICT into national development,
with examples from around the world. He draws on his rich
experience of over 35 years at the World Bank and other aid
agencies to outline the strategic options involved in using ICT to
maximize developmental impact transforming public service
institutions, networking businesses for innovation and
competitiveness, and empowering communities for social inclusion
and poverty reduction. He identifies the key interdependencies in
e-transformation and offers a holistic framework to tap network
effects and synergies across all elements of the process, including
leadership, cyber policies, institutions, human resources,
technological competencies, information infrastructure, and ICT
uses for government, business, and society.
Integrating analytical insights and practical applications
across the fields of development, political economy, public
administration, entrepreneurship, and technology management, the
author candidly argues that e-transformation, like all bold ideas,
faces implementation challenges. In particular, the
aspiration-reality gap needs to be systematically addressed if
ICT-enabled innovation and transformation is to become a
development practice. E-transformation is first and foremost about
thinking strategically and creatively about the options made
possible by the information technology revolution in the context of
globalization. To this end, the author provides tools and best
practices designed to nurture innovation, select entry points,
prioritize among competing demands, and sequence and scale up. He
outlines the roles of all participants political, managerial,
entrepreneurial, social and technical whose leadership is essential
for successful innovation."
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