This book/workbook is a step-by-step guide through the case
management process, from intake and assessment to referrals and
termination. The fifth edition focuses on what is most important
for readers to consider, document, and pass along in each step of
the human services process. Chapters walk readers through each step
of the case management process, while realistic exercises drawn
from active professionals expose readers to a broad range of
true-to-life circumstances and difficulties.
General
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