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The Power of Citizens and Professionals in Welfare Encounters - The Influence of Bureaucracy, Market and Psychology (Hardcover)
Loot Price: R2,304
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The Power of Citizens and Professionals in Welfare Encounters - The Influence of Bureaucracy, Market and Psychology (Hardcover)
Series: Social and Political Power
Expected to ship within 12 - 17 working days
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This book is about power in welfare encounters. Present-day
citizens are no longer the passive clients of the bureaucracy and
welfare workers are no longer automatically the powerful party of
the encounter. Instead, citizens are expected to engage in active,
responsible and coproducing relationships with welfare workers.
However, other factors impact these interactions; factors which
often pull in different directions. Welfare encounters are thus
influenced by bureaucratic principles and market values as well.
Consequently, this book engages with both Weberian (bureaucracy)
and Foucauldian (market values/NPM) studies when investigating the
powerful welfare encounter. The book is targeted Academics,
post-graduates, and undergraduates within sociology, anthropology
and political science. -- .
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