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Human-System Integration in the System Development Process - A New Look (Hardcover)
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Human-System Integration in the System Development Process - A New Look (Hardcover)
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In April 1991 BusinessWeek ran a cover story entitled, "I Can't
Work This ?#!!@ Thing," about the difficulties many people have
with consumer products, such as cell phones and VCRs. More than 15
years later, the situation is much the same-but at a very different
level of scale. The disconnect between people and technology has
had society-wide consequences in the large-scale system accidents
from major human error, such as those at Three Mile Island and in
Chernobyl. To prevent both the individually annoying and nationally
significant consequences, human capabilities and needs must be
considered early and throughout system design and development. One
challenge for such consideration has been providing the background
and data needed for the seamless integration of humans into the
design process from various perspectives: human factors
engineering, manpower, personnel, training, safety and health, and,
in the military, habitability and survivability. This collection of
development activities has come to be called human-system
integration (HSI). Human-System Integration in the System
Development Process reviews in detail more than 20 categories of
HSI methods to provide invaluable guidance and information for
system designers and developers. Table of Contents Front Matter
Executive Summary 1 Introduction Part I Human-System Integration in
the Context of System Development, 2 The System Development Process
3 Human-System Integration and the System Development Process 4
Managing Risks 5 Case Studies Part II Human-System Integration
Methods in System Development, 6 Defining Opportunties and Context
of Use 7 Defining Requirements and Design 8 Methods for Evaluation
Part III The Future: Scenarios, Conclusions, and Recommendations, 9
Scenarios for the Future 10 Conclusions and Recommendations
References Appendix A Sponsors and Contributors Appendix B
Biographical Sketches of Committee Members and Staff Index
General
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