First published in 1997, in this second volume Gould and Moultrie
compile writings from various professionals in the public service
sector, researchers and other academics in support of the Social
Services Research and Development Unit (or SSRADU) at the
University of Bath. Primarily focusing on three points of research:
In retrospect, the lessons learnt form implementing information
systems in to address specific needs of the social service
organisation. Different processes that can successfully identify
the major information needs of the late 1990s, encompassing
efficient and relevant information to inform social service
planning. Finally, the management of information in social services
in a national and international context.
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