Microsoft Dynamics CRM 2011 Scripting Cookbook is full of
immediately useable recipes showing you how far you can take
customization in Dynamics. While the book is structured so that
each recipe can be tackled separately, for novice users it is
recommended to follow through all the recipes in the order in which
they are presented. This book is for those new to Dynamics CRM and
for business analysts interested in gaining additional product
specific knowledge. Stepping through the first chapters will
introduce you to the customization process and give you enough
knowledge to start looking into more advanced topics. Developers
and web designers of another CRM product will see how their skills
can be easily adapted to start customizing Dynamics CRM 2011. You
should be familiar with the basic concepts of what a CRM system is
and does. Additional knowledge of the current or a previous version
of Dynamics CRM will help, but is not necessary.
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