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Grocery E-Commerce - Consumer Behaviour and Business Strategies (Hardcover, illustrated edition)
Loot Price: R3,808
Discovery Miles 38 080
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Grocery E-Commerce - Consumer Behaviour and Business Strategies (Hardcover, illustrated edition)
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This book attempts to shed light on why it is so difficult to
develop and maintain successful businesses in the grocery
e-commerce arena. Within the last five years, grocery e-commerce
has experienced both consistent successes such as Tesco.com and
irrevocable failures such as Webvan.com. Niels Kornum and Mogens
Bjerre bring key researchers together to investigate the factors
contributing to the success of grocery e-commerce, particularly in
countries that had the earliest and most extensive experiences in
this field: the USA, the UK and Scandinavia.The authors argue that
grocery e-commerce is especially difficult to implement because it
differs from other types of consumer sales in numerous aspects
including low profit margins, low value density of products and
high frequency purchases. As well as examining these unique
characteristics, the authors present research on consumer
behaviour, cross country comparisons and new empirical evidence in
order to address the long-term prospects for the survival of
grocery e-commerce. Recommendations as to how managers should
respond to its challenges are also made. Academics, students and
researchers focusing on marketing, consumer behaviour, logistics,
e-commerce and business strategy will find this book to be a
fascinating read.
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