Intelligent Support Systems for Marketing Decisions examines new
product development, market penetration strategies, and other
marketing decisions utilizing a confluence of methods, including
Decision Support Systems (DSS), Artificial Intelligence in
Marketing and Multicriteria Analysis. The authors systematically
examine the use and implementation of these methodologies in making
strategic marketing decisions.
Part I discusses the basic concepts of multicriteria analysis
vis-a-vis marketing decisions and in new product development
situations. Part II presents basic concepts from the fields of
Information Systems, Decision Support Systems, and Intelligent
Decision Support Methods. In addition, specialized categories of
DSS (multicriteria DSS, web-based DSS, group DSS, spatial DSS) are
discussed in terms of their key features and current use in
marketing applications. Part III presents IDSS and a multicriteria
methodology for new product development. Further chapters present a
developmental strategy for analyzing, designing, and implementing
an Intelligent Marketing Decision Support System. The
implementation discussion is illustrated with a real-world example
of the methods and system in use. "
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