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Books > Social sciences > Sociology, social studies > Social issues > Consumer issues

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Grading Health Care - The Science & Art of Developing Consumer Scorecards (Hardcover, 1st ed) Loot Price: R1,551
Discovery Miles 15 510
Repayment Terms: R145 pm x 12*
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Grading Health Care - The Science & Art of Developing Consumer Scorecards (Hardcover, 1st ed): P.P. Hanes

Grading Health Care - The Science & Art of Developing Consumer Scorecards (Hardcover, 1st ed)

P.P. Hanes

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Loot Price R1,551 Discovery Miles 15 510 | Repayment Terms: R145 pm x 12*

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Informing Health Care Purchasers

In today's competitive marketplace, health care providers, corporate purchasers, and health care executives are focusing their attention on quality, value, and accountability.

This valuable resource provides health care practitioners, administrators, and policymakers with the pertinent information they need to create a scientific method of measuring customer satisfaction.

General

Imprint: Jossey-Bass Inc.,U.S.
Country of origin: United States
Release date: June 1998
First published: June 1998
Authors: P.P. Hanes
Dimensions: 240 x 160 x 19mm (L x W x T)
Format: Hardcover
Pages: 204
Edition: 1st ed
ISBN-13: 978-0-7879-4027-0
Categories: Books > Social sciences > Sociology, social studies > Social issues > Consumer issues
Books > Social sciences > Sociology, social studies > Emergency services > General
Books > Medicine > General issues > Health systems & services > General
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LSN: 0-7879-4027-5
Barcode: 9780787940270

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