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Books > Social sciences > Sociology, social studies > Social issues > Consumer issues

Better Choices - Ensuring South Africa's Future (Paperback): Greg Mills, Mcebisi Jonas, Haroon Bhorat, Ray Hartley Better Choices - Ensuring South Africa's Future (Paperback)
Greg Mills, Mcebisi Jonas, Haroon Bhorat, Ray Hartley
R350 R301 Discovery Miles 3 010 Save R49 (14%) Ships in 5 - 10 working days

All the numbers on South Africa’s crisis dashboard are blinking red. The economy is failing to grow and more and more young people find themselves on the outside looking in as education falters and jobs disappear. Energy and transport are in crisis. Governance is floundering as debt mounts and government runs out of money.

Better Choices is a collection by South Africa’s top thinkers on the political economy, providing an unflinching account of the myriad challenges the country faces. The picture that emerges is of a nation on the brink of a catastrophic slide into failure unless better, if tough, policy choices are made. As stark as these problems are, their solutions are tantalisingly close at hand. The chapters in this book outline exactly the solutions – those ‘better choices’– that need to be made by leadership to alter the country’s bleak trajectory.

South Africa cannot talk its way out of trouble. Key to success is removing the sources of friction – the red tape, over-regulation and rents – that slow down investment. This is only possible if a more effective, focused government acts decisively.

Compiled by The Brenthurst Foundation, Africa’s leading think tank on economic development, Better Choices is for those who want to build a positive, inclusive future for South Africa.

Our Land, Our Rent, Our Jobs - Uncovering The Explosive Potential For Growth Via Resource Rentals (Paperback): Stephen... Our Land, Our Rent, Our Jobs - Uncovering The Explosive Potential For Growth Via Resource Rentals (Paperback)
Stephen Meintjes, Michael Jacques; Foreword by Nobantu Mbeki
R245 R192 Discovery Miles 1 920 Save R53 (22%) Ships in 5 - 10 working days

A book that taps into the current debate around resource rentals in South Africa, and outlines practical steps that can be taken to a different tax regime.

Land rent can provide jobs for all if we just collect it instead of taxing those who create wealth or seek merely to survive. This rent, or the locational advantage of each piece of land, is owed to the community, whose grant of security of tenure enables the owner to enjoy its man-made and natural advantages. Rent has been a phenomenon since the time of the Physiocrats and Adam Smith, but its potential has been ignored and the world has got lost in an economic jungle of its own making.

This book is based on a very simple proposal: replace most taxation with collection of land and other natural resource rentals. It shows the way to the broad uplands of prosperity for all, and explains why it is time for us to talk about rent! It taps into the current debate in the media and economic and political circles around resource rentals in South Africa, and outlines practical steps that can be taken to a different tax regime. This book is highly relevant and topical, and offers much to stimulate further debate whilst offering something positive and workable.

Rebels And Rage - Reflecting On #FeesMustFall (Paperback): Adam Habib Rebels And Rage - Reflecting On #FeesMustFall (Paperback)
Adam Habib
R568 Discovery Miles 5 680 Ships in 10 - 15 working days

“Rebels And Rage is a critically important contribution to public discussion about #FeesMustFall”–Eusebius McKaiser

Adam Habib, the most prominent and outspoken university official through the recent student protests, takes a characteristically frank view of the past three years on South Africa’s campuses in this new book. Habib charts the progress of the student protests that erupted on Wits University campus in late 2015 and raged for the better part of three years, drawing on his own intimate involvement and negotiation with the students, and also records university management and government responses to the events. He critically examines the student movement and individual student leaders who emerged under the banners #feesmustfall and #Rhodesmustfall, and debates how to achieve truly progressive social change in South Africa, on our campuses and off.

This book is both an attempt at a historical account and a thoughtful reflection on the issues the protests kicked up, from the perspective not only of a high-ranking member of university management, but also Habib as political scientist with a background as an activist during the struggle against apartheid. Habib moves between reflecting on the events of the last three years on university campuses, and reimagining the future of South African higher education.

101 Water Wise Ways (Paperback): Helen Moffett 101 Water Wise Ways (Paperback)
Helen Moffett 1
R130 R102 Discovery Miles 1 020 Save R28 (22%) Ships in 5 - 10 working days

An essential guide for those dealing with the Cape Water Crisis and for general water saving in South and southern Africa, a notoriously water-scarce region.

Three provinces in South Africa have been declared national disaster zones because of drought. The way we think about water needs to change, and fast. This is especially true for those of us who have running water and flush sanitation piped into our homes. For millions of South Africans, water is already a precious resource that costs toil to collect and fuel to heat. Our middle-class expectations that water will gush steaming from our dozens of indoor taps 24/7 are going to look as bizarre to future generations as the spectacle of Cleopatra bathing in asses’ milk. Our Roman-orgy relationship with water is over.

This book will hopefully help to alleviate water panic and distress. A “can-do” compendium, it’s meant to be a guide, not prescriptive – not all solutions or tips are one-size-fits-all. Think of it as an ally in your fight to save water and part of your survival kit, along with the first-aid box; Valium for water-worriers.

Truth To Power - My Three Years Inside Eskom (Paperback): Andre de Ruyter Truth To Power - My Three Years Inside Eskom (Paperback)
Andre de Ruyter 2
R360 R281 Discovery Miles 2 810 Save R79 (22%) Ships in 5 - 10 working days

When André de Ruyter took over as Eskom CEO in January 2020, he quickly realised why it was considered the toughest job in South Africa.

Aside from neglected equipment, ageing power stations and an eroded skills base, he discovered that Eskom was crippled by corruption on a staggering scale. Fake fuel oil deliveries at just one power station cost Eskom R100 million per month; kneepads retailing for R150 a pair were purchased for R80 000; billions of rands of equipment supposedly housed in the company’s storerooms was missing. Faced with police inaction, he was compelled to plunge into a world that was foreign to him – a world of spies and safe houses, of bulletproof vests and bodyguards.

In Truth to Power, De Ruyter tells the behind-the-scenes story of how he launched a private investigation that exposed at least four criminal cartels feeding off Eskom. While fighting this scourge, he had to deal with political interference, absurd regulations, non-paying municipalities, unfounded accusations of racism, wildcat strikes, sabotage and a poisoning attempt. De Ruyter takes the reader inside the boardrooms and government meetings where South Africa’s future is shaped, with ministers often pulling in conflicting directions. He explains how renewable energy is the cheapest and quickest solution to our power crisis, in spite of fierce opposition from vested coal interests.

De Ruyter candidly reflects on his three years at the power utility, his successes and failures, his reasons for leaving and his hopes for the future. As someone who worked at the highest levels of the state but is not beholden to the ruling party, he is uniquely placed to speak truth to power.

Buy Your First Home - South Africa's Ultimate Property Guide For Newbies (Paperback): Zamantungwa Khumalo Buy Your First Home - South Africa's Ultimate Property Guide For Newbies (Paperback)
Zamantungwa Khumalo
R260 R189 Discovery Miles 1 890 Save R71 (27%) Ships in 4 - 8 working days

Zamantungwa Khumalo is a rising star on the South African property scene. An award-winning media and content specialist, she is also a property entrepreneur who bought her first properties at age 27. Now, she wants other people to follow in her footsteps, climbing the property ladder on their way to building wealth and security.

All her passion and expertise is concentrated in this volume, which covers a range of topics vital to property ownership. She also includes interviews with leading property industry experts like Gil Sperling, Michelle Dickens, and Silindile Leseyane who is the chairperson of Sakhisizwe Property Stokvel.

This book is aimed at helping a wide range of people – women, young professionals, and also men who want to buy property but don’t quite know how to go about it – to take that first step.

As she says in her introduction: ‘My hope is that this book will help to make your property dreams come true.’

Adulting 101 - How To Survive The Real World (Paperback): Jen Thorpe Adulting 101 - How To Survive The Real World (Paperback)
Jen Thorpe 1
R280 R241 Discovery Miles 2 410 Save R39 (14%) Ships in 4 - 8 working days

There is a lot that they don’t (and probably can’t) teach you in school. It feels like we spend a lot of time learning about plant cells and different types of rocks and too little time learning about budgeting, being healthy, human rights, sexual health, surviving heartbreak, and financial freedom.

The truth is that sometimes (often!) it is hard to be an adult. It involves making decisions all the time. It’s expensive. You have to navigate mostly dodgy expectations and stories about work and relationships and sex and your finances. And sometimes you want to scream – WHY DID NOBODY TELL ME THIS?

Join Jen Thorpe as she tells you about all the things you wish you knew as an adult. Thorpe covers your health, relationships, sex, work and money. She also discusses the government, media and social media, crime and climate change. This book is about how to survive in the real world, filled with helpful advice and practical tips, it has everything you need to know.

From Ivory Towers To Ebony Towers - Transforming Humanities Curricula In South Africa, Africa And African-American Studies... From Ivory Towers To Ebony Towers - Transforming Humanities Curricula In South Africa, Africa And African-American Studies (Paperback)
Oluwaseun Tella, Shireen Motala
R350 R273 Discovery Miles 2 730 Save R77 (22%) Ships in 5 - 10 working days

Despite two-and-a-half decades of black majority rule after 1994, much of South African higher education in the area of humanities continues to embrace European models and paradigms. This is despite concepts such as Africanisation, indigenisation and decolonisation of the curriculum having become buzzwords, especially after the #MustFall campaigns, student-led protests from 2015.

This book argues that, beyond the use of internally constructed strategies to foster curriculum transformation in South Africa, it is important to draw lessons from the curriculum transformation efforts of other African countries and African-American studies in the United States (US).

The end of colonialism in Africa from the 1950s marked the most important era in curriculum transformation efforts in African higher education, evident in the rise of leading decolonial schools: the Ibadan School of History, the Dar es Salaam School of Political Economy and the Dakar School of Culture. These centres used rigorous research methods such as nationalist historiography and oral sources to challenge Eurocentric epistemologies. African-American studies emerged in the US from the 1920s to debunk notions of white superiority and challenge racist ideas and structures in international relations. The two important schools of this scholarship were the Atlanta School of Sociology and the Howard School of International Affairs.

Brutalism (Paperback): Achille Mbembe Brutalism (Paperback)
Achille Mbembe
R330 R240 Discovery Miles 2 400 Save R90 (27%) Ships in 5 - 10 working days

This book explores the impact of brutalist aesthetics on contemporary capitalism, emphasizing the blurring of natural and artificial realms and advocates Afro-diasporic thought as a solution for societal transformation.

Eminent social and critical theorist Achille Mbembe invokes the architectural aesthetic of brutalism in his latest book to describe society’s current moment, caught up in the pathos of demolition and production on a planetary scale. Just as brutalist architecture creates an affect of overwhelming weight and destruction, Mbembe contends that contemporary capitalism crushes and dominates all spheres of existence. In our digital, technologically focused era, capitalism has produced a becoming-artificial of humanity and the becoming-human of machines. This blurring of the natural and artificial presents a planetary existential threat in which contemporary society’s goal is to precipitate the mutation of the human species into a condition that is at once plastic and synthetic.

Mbembe argues that Afro-diasporic thought presents the only solution for breaking the totalizing logic of contemporary capitalism: repairing that which is broken, developing a new planetary consciousness, and reforming a community of humans in solidarity with all living things.

KasiNomic Revolution - The Rise Of African Informal Economies (Paperback): G.G. Alcock KasiNomic Revolution - The Rise Of African Informal Economies (Paperback)
G.G. Alcock
R295 R236 Discovery Miles 2 360 Save R59 (20%) Ships in 5 - 10 working days

A revolution is taking place in the great marketplaces of the informal sector and it contains an unquantified scale and power as an economic engine and a way of life for the majority of our low income populations. The KasiNomic Revolution may still be a murmur in the streets, a grassroots economic groundswell, but it is the future of African economic activity.

Kasi is the South African term for the township – a teeming conurbation of homes and businesses, entertainment venues and social meeting places. GG Alcock uses the term KasiNomics to describe the informal sectors of Africa, whether they are in the township, a rural marketplace, at a taxi rank or on a pavement in the shadow of skyscrapers. Brought up in a rural Zulu community, GG has learnt and shares the lessons of African culture, language, stick fighting, lifestyle and tribal politics, along with shared poverty and community, which have prepared him for accessing the great informal marketplaces of Africa. He is uniquely placed to uncover the extraordinary stories of kasi businesses which not only survive but excel, revealing a revolutionary entrepreneurship which is mostly invisible to the formal sector.

KasiNomic Revolution is a story of kasi entrepreneurs on one side and, on the other, of great corporate successes and failures in the informal community. KasiNomic Revolution is at once a business book, and at the same time a deeply human book about the people and lives of rural and urban informal societies.

KasiNomic Revolution is about the lessons of marketing, distribution, culture and modernity in an informal African world.

Heal Our World - Securing A Sustainable Future (Paperback): Tshilidzi Marwala Heal Our World - Securing A Sustainable Future (Paperback)
Tshilidzi Marwala
R350 R280 Discovery Miles 2 800 Save R70 (20%) Ships in 5 - 10 working days

The world is emerging from the COVID-19 pandemic, more fragmented and further away from the more equal and equitable iteration imagined in 2015 when the Sustainable Development Goals (SDGs) were conceptualised. As we hurtle, at seemingly lightning speed, towards the 2030 deadline to achieve these goals, the urgency is palpable. Although we have certainly strayed further away from the targets, there is still time to act in order to ensure that we inch closer to this vision.

Tshilidzi Marwala paints a stark, and often grim, picture of our current context – one defined by monumental setbacks in the SDGs. Yet, as he carves out each developmental goal and its implications, it is apparent that there are tangible solutions that can be implemented, now. Tshilidzi’s assertion that now is the time to act is backed by intricate and actionable data with a simple mission statement: we must heal the future.

He offers a new narrative that addresses how we can translate the latent potential that exists through technology, innovation and new approaches to leadership and policy-making, to deal with, among others, poverty eradication, joblessness, an education system in crisis, declining economies and food insecurity.

Heal our World is a deep-dive into the Sustainable Development Goals, particularly relating to the African context, and looks toward securing a future in which our divisions are blurred, and our goals almost seem in reach again.

The Big Myth - How American Business Taught Us to Loathe Government and Love the Free Market (Hardcover): Naomi Oreskes, Erik... The Big Myth - How American Business Taught Us to Loathe Government and Love the Free Market (Hardcover)
Naomi Oreskes, Erik M. Conway
R899 R676 Discovery Miles 6 760 Save R223 (25%) Ships in 10 - 15 working days
Tourist Behaviour - The Essential Companion (Paperback): Philip L Pearce Tourist Behaviour - The Essential Companion (Paperback)
Philip L Pearce
R1,407 Discovery Miles 14 070 Ships in 12 - 17 working days

'Tourist Behaviour: The Essential Companion edited by Philip L. Pearce is an indispensable resource for courses on consumer behaviour in tourism and for all serious scholars in the field. The structure of the book is unique in following the entire consumer journey from ''dreaming and longing'' to ''returning home''. Pearce, the preeminent scholar and author on tourist behaviour, has produced another brilliant work together with an impressive list of contributing authors.' - Alastair Morrison, Purdue University, US Comprehensive and accessible, this Companion offers a thorough investigation into both traditional and fresh topics in tourist behaviour and experience. Arranged chronologically, the chapters examine tourist experience from the very idea of a tourist visit to the aftermath of returning home. With contributions from leading experts and emerging scholars across the globe, this Companion establishes the importance of studying tourist behaviour. Innovative topics including packing and preparation, dreaming and longing for trips, and memory are explored in detail. The book incorporates a selection of illustrative key case studies to ensure that it is highly accessible and readable to a range of audiences, while ensuring academic rigour. It examines both positive and negative impacts of the tourist experience on tourists themselves and the communities and environments they visit. The concluding chapter includes a vision for how tourism and sustainable development goals can be integrated to maximise the benefits of tourist behaviour and experience. Students and researchers of tourism and sustainability will greatly benefit from the research directions and suggestions indicated in each chapter of the book. This timely Companion will also prove to be a valuable resource for stakeholders looking to improve and expand upon the tourist experience.

Strategies for the Digital Customer Experience - Connecting Customers with Brands in the Phygital Age (Hardcover): Wided Batat Strategies for the Digital Customer Experience - Connecting Customers with Brands in the Phygital Age (Hardcover)
Wided Batat
R3,007 Discovery Miles 30 070 Ships in 12 - 17 working days

Offering a critical approach to digital marketing strategies, this innovative book introduces the 'phygital', a new ecosystem that creates a continuum between physical and digital settings to aid the design of successful customer experiences. Combining theory with practical case studies, it provides a timely prediction of the evolution of customer experience and effective means of brand communication in an increasingly phygital era. Delineating how digital and physical experiences differ, this book characterizes the role of digital, AI, and extended reality technologies in creating successful and engaging phygital experiences and the customer values they engender. Chapters identify the underlying mechanisms for designing a compelling phygital customer experience and how it is enhanced by digital tools, devices, immersive technologies, chatbots, AI, and robotics. The book concludes by addressing how these technologies can help businesses create the ultimate brand experience in a phygital-driven context by rethinking their strategies and tools. Providing new market research tools and frameworks to better understand digital transformation, this book will prove vital to practitioners, students, and marketing scholars. Advising how to design compelling customer experiences that connect physical and digital settings, it will also prove a valuable resource to a vast range of businesses and consultants.

Handbook of Research on Customer Engagement (Paperback): Linda D. Hollebeek, David E. Sprott Handbook of Research on Customer Engagement (Paperback)
Linda D. Hollebeek, David E. Sprott
R1,587 Discovery Miles 15 870 Ships in 12 - 17 working days

Customer engagement is now a critical research priority in contemporary marketing. In this Handbook, a cadre of international scholars offer an overview of current research on this rapidly growing field of study. Providing vital insights into current theoretical and practical treatments of customer engagement, chapters engage with a broad cross-section of state-of-the-art research. Covering the importance of customer engagement in broader marketing practices, conceptual relationships, organizational performance and networks, this Handbook grapples with both conceptual and empirical research to offer insight into current and rapidly emerging research issues. Featuring a broad theoretical scope, this Handbook attends to a rapidly growing international community of researchers in customer engagement. Scholars from related fields, including management, economics and sociology will also benefit from the range of applications of customer engagement research. This book is also crucial for marketing managers looking to improve and refine marketing environments. Contributors include: T.L. Baker, S.E. Beatty, R.N. Bolton, K. Burns, B.J. Calder, J.D. Chandler, D. Chasanidou, C. Costley, D. Cox, K. de Ruyter, L. Dessart, M. Ehret, A. Fjuk, P.W. Fombelle, D. Grewal, C. Gurau, K.L. Hall, W. Hammedi, M. Hammerschmidt, B. Henkens, L.D. Hollebeek, A. Hyder, J.U. Islam, I. Jain, L.W. Johnson, K. Johnston, A. Karahasanovi , C. Kazanis, D.I. Keeling, S.J. Kim, V. Kumar, C.R. Lages, A. Lane, C. Leckie, T. LeClercq, S. Leroi-Werelds, K. Macky, E.C. Malthouse, J. Marbach, E. Maslowska, J. Napoli, D. Novikova, M. Nyadzayo, R. Ouschan, V. Pitardi, I. Poncin, N. Puccinelli, Z. Rahman, N.B. Razavi, O. Regalado-Pezua, A.L. Roggeveen, B. Runnalls, T.P. Scholdra, E.B. Schweiger, N. Sivertstol, D.E. Sprott, S. Streukens, T. Taguchi, J. Turkington, S. Tuzovic, A. van Riel, K. Verleye, N. Vijverman, V. Viswanathan, S.D. Vivek, C.M. Voorhees, W.H. Weiger, J. Wirtz

The Cult of We - Wework and the Great Start-Up Delusion (Paperback): Eliot Brown, Maureen Farrell The Cult of We - Wework and the Great Start-Up Delusion (Paperback)
Eliot Brown, Maureen Farrell
R256 Discovery Miles 2 560 Ships in 12 - 17 working days

'An amazing portrait of how grifters came to be called visionaries and high finance lost its mind.' Charles Duhigg, bestselling author of The Power of Habit The definitive inside story of WeWork, its audacious founder, and the company's epic unravelling from the journalists who first broke the story wide open. In 2001, Adam Neumann arrived in New York after five years as a conscript in the Israeli navy. Just over fifteen years later, he had transformed himself into the charismatic CEO of a company worth $47 billion. With his long hair and feel-good mantras, the six-foot-five Neumann looked the part of a messianic Silicon Valley entrepreneur. The vision he offered was mesmerizing: a radical reimagining of work space for a new generation. He called it WeWork. As billions of funding dollars poured in, Neumann's ambitions grew limitless. WeWork wasn't just an office space provider; it would build schools, create cities, even colonize Mars. In pursuit of its founder's vision, the company spent money faster than it could bring it in. From his private jet, sometimes clouded with marijuana smoke, the CEO scoured the globe for more capital but in late 2019, just weeks before WeWork's highly publicized IPO, everything fell apart. Neumann was ousted from his company, but still was poised to walk away a billionaire. Calling to mind the recent demise of Theranos and the hubris of the dotcom era bust, WeWork's extraordinary rise and staggering implosion were fueled by disparate characters in a financial system blind to its risks. Why did some of the biggest names in banking and venture capital buy the hype? And what does the future hold for Silicon Valley 'unicorns'? Wall Street Journal reporters Eliot Brown and Maureen Farrell explore these questions in this definitive, rollicking account of WeWork's boom and bust.

Consumption, Media And The Global South - Aspiration Contested (Paperback): Mehita Iqani Consumption, Media And The Global South - Aspiration Contested (Paperback)
Mehita Iqani
R150 R117 Discovery Miles 1 170 Save R33 (22%) Ships in 5 - 10 working days

What does consumption in the global south signify, and how are its complexities communicated in media discourses? Consumption, Media and the Global South presents original research examining key themes in the ways in which consumption in the global south - by elites, the middle classes, and the poor - is discursively constructed in media texts. With the global triumph of capitalist economies and neoliberal values, consumption is increasingly viewed by populations in the global south as both a right to which they are denied access, and once accessed as evidence of an improved life. The ways in which this debate plays out on the stage of the media is an important element of the picture. This book looks at the media representation of consumer culture in Africa, China, Brazil and India through case studies ranging from celebrity selfies, to travel websites, news reports and documentary film.

You're Not Broke, You're Pre-Rich - Ditch Debt, Stop Living From Payday To Payday And Manage Black Tax To... You're Not Broke, You're Pre-Rich - Ditch Debt, Stop Living From Payday To Payday And Manage Black Tax To #LiveYourBestLife (Paperback)
Mapalo Makhu 2
R280 R219 Discovery Miles 2 190 Save R61 (22%) Ships in 5 - 10 working days

"I wrote this book because I believe the road to financial freedom is a journey everyone can embark on. I wrote this book with you in mind. You, who perhaps have never been taught anything about how money works. You, who have been too intimidated to pick up and read a book about personal finance because you were too scared of the jargon. You, who want to #getyourmoneyright. I had you in mind when I wrote this book." – Mapalo Makhu

If you are a millennial who is trying to figure out how money works, this book is for you. With simple, relatable and sometimes amusing stories about how to manage money on a day-to-day basis, you will learn how to change your mindset about money, get out of debt and stay debt-free, invest your money and, ultimately, live your best life.

You’re Not Broke, You’re Pre-Rich will help you, the young professional, to think differently about money, while covering pertinent topics like black tax, savings, budgeting, emergency funds and financial scams, as well as estate and retirement planning (and why you should care right now!). It is the best class you never attended… in a book!

Citizens - Why the Key to Fixing Everything is All of Us (Hardcover): Jon Alexander Citizens - Why the Key to Fixing Everything is All of Us (Hardcover)
Jon Alexander; As told to Ariane Conrad; Foreword by Brian Eno
R469 Discovery Miles 4 690 Ships in 12 - 17 working days

MCKINSEY TOP 5 RECOMMENDED READ 'An underground hit' - Best Politics Books, Financial Times 'Jon has one of the few big ideas that's easily applied' - Sam Conniff, Be More Pirate 'A wonderful guide to how to be human in the 21st Century' - Ece Temelkuran, How to Lose a Country: the Seven Steps from Democracy to Dictatorship Description Citizens opens up a new way of understanding ourselves and shows us what we must do to survive and thrive as individuals, organisations, and nations. Over the past decade, Jon Alexander's consultancy, the New Citizenship Project, has helped revitalise some of Britain's biggest organisations including the Co-op, the Guardian and the National Trust. Here, with the New York Times bestselling writer Ariane Conrad, he shows how history is about to enter age of the Citizen. Because when our institutions treat people as creative, empowered creatures rather than consumers, everything changes. Unleashing the power of everyone equips us to face the challenges of economic insecurity, climate crisis, public health threats, and polarisation. Citizens is an upbeat handbook, full of insights, clear examples to follow, and inspiring case studies, from the slums of Kenya to the backstreets of Birmingham - and a foreword by Brian Eno. It is the perfect pick-me-up for leaders, founders, elected officials - and citizens everywhere. Organise and seize the future! Reviews 'Society is like an out of control house party - eating, drinking and consuming everything. Jon is the organiser of the campfire gathering behind the party. It's calm and welcoming and you won't want to leave. In Citizens, Jon and Ariane show how to leave the burning house of the Consumer Story and join the campfire that is the Citizen Story.' - Stephen Greene, CEO of RockCorps and founding Chair of National Citizen Service UK 'The belief that every single one of us has both the potential and the desire to make the world better drives me every day, in everything I do. In Citizens, Jon shows how taking that belief as a starting point really could transform our world. This is a truly powerful book, in every sense of the word.' - Josh Babarinde, Forbes 30 Under 30 Social Entrepreneur 'Every great transformation requires a new story. A story that reveals new possibilities and points toward an optimistic alternative to the current situation. Citizens presents just such a story.' - Tim Brown, Chair of IDEO and author of Change By Design 'The shift from consumer to citizen is a truly big idea. If you're in a position of strategic influence, I strongly recommend you engage with this and consciously explore what it might mean for your organisation.' - Dame Fiona Reynolds DBE, Former Director General, National Trust, and Trustee, BBC 'There is such a thing as an idea whose time has come. This is that idea.' - James Perry, Board Member, B Lab Global, and Founding Partner, Snowball Investment Management About the Authors JON ALEXANDER began his career with success in advertising, winning the prestigious Big Creative Idea of the Year before making a dramatic change. Driven by a deep need to understand the impact on society of 3,000 commercial messages a day, he gathered three Masters degrees, exploring consumerism and its alternatives from every angle. In 2014, he co-founded the New Citizenship Project to bring the resulting ideas into contact with reality. In Citizens, he is ready to share them with the world. ARIANE CONRAD has built a career turning big ideas into books that change the world. Known as the Book Doula, she has co-written several New York Times bestsellers. BRIAN ENO is an artist, philosopher and Citizen who has played a critical part in British culture since the early 1970s. He is a deep believer in the power of ideas and the possibility of a better world, beliefs which manifest both in his audio and visual art, and in his deep engagement with social, political and environmental issues. Buy the book to carry on reading

Research Handbook on Employee Pro-Environmental Behaviour (Paperback): Victoria Wells, Diana Gregory-Smith, Danae Manika Research Handbook on Employee Pro-Environmental Behaviour (Paperback)
Victoria Wells, Diana Gregory-Smith, Danae Manika
R1,646 Discovery Miles 16 460 Ships in 12 - 17 working days

As the importance of corporate social responsibility grows, especially environmental responsibility, it is imperative to acknowledge the impact of the individual on a company's environmental performance. Given that individuals spend much of their day in the workplace, it is crucial to understand both their behaviours and the potential impact they can have on the company's environmental performance and the environment. Bringing together leading academics from various research fields, this Handbook examines the features and challenges within the area of employee pro-environmental behaviour. The Research Handbook on Employee Pro-Environmental Behaviour brings contributions that consolidate existing research in the field as well as adding new insights from organisational psychology, human resource management and social marketing. Drawing on studies from across the methodological spectrum, this Handbook covers a broad range of topics from the antecedents and consequences of employee pro-environmental behaviour to ways in which employers can encourage pro-environmental behaviour. This Handbook will be an invaluable tool for those engaged in research in employee environmental behaviour and sustainability. It will be especially useful for postgraduate students of environmental employee behaviour as well as environmental consultants and practitioners seeking to gain an understanding of employee behaviour. Contributors include: B. Asfar, N. Ashkanasy, W. Binney, M. Bissing-Olson, F. Bowen, P. Bradley, L. Brennan, J. Callewaert, Y.H. Cheung, C. Ciocirlan, M. Davis, S. Dilchert, C. Dutra, P. Endrejat, S. Fudge, B. Gatersleben, D. Gregory-Smith, A. Guntner, R. Hahn, S. Kauffeld, R. Klein, F. Klonek, M. Leach, A. Leung, S. Lockrey, D. Manika, R. Marans, N. Murtagh, T. Norton, D. Ones, F. Ostertag, P. Paille, S. Parker, A. Ruepert, S. Russell, I. Shah, A. Shahjahan, W. Staples, L. Steg, T. Tudor, D. Uzzell, C. Verfuerth, K. Verghese, V. Wells, B. Wiernik, L. Yang, H. Zacher

Handbook of Research on Gender and Marketing (Hardcover): Susan Dobscha Handbook of Research on Gender and Marketing (Hardcover)
Susan Dobscha
R4,832 Discovery Miles 48 320 Ships in 12 - 17 working days

Susan Dobscha and the authors in this Handbook provide a primer and resource for scholars and practitioners keen to develop or enhance their understanding of how gender permeates marketing decisions, consumer experiences, public policy initiatives, and market practices. This Handbook's main objective is to provide a roadmap through the complicated terrain of gender as it pertains to marketing and consumer behavior. The author also highlights that the study of gender is not restricted to certain theories, methods, or approaches. The unifying conclusion is that the study of gender is an important topic that has not received the attention it deserves within the marketing discipline; and attention to gender is crucial now more than ever. This book will give marketing scholars the guidance they need to incorporate the topic of gender into their research by highlighting the current conversations that are taking place in the field of marketing, and more importantly by illuminating the gap in which more scholarship is necessary to increase our understanding of gender complexities. Contributors include: J. Brace-Govan, J. Coffin, C. Coleman, S. Dobscha, J. Drenten, S. Dunnett, C.A. Eichert, S. Ferguson, L. Gurrieri, R.L. Harrison, W. Hein, G.H. Knudsen, J. Littlefield, P. Maclaran, A.-I. Nolke, S. O'Donohoe, J. Ostberg, N.J. Pendarvis, A.S. Rome, M. Sanghvi, K.C. Sredl, L. Steinfield, L. Stevens, L. Walther, M. Zawisza, L.T. Zayer

Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback): Erica Dhawan Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback)
Erica Dhawan
R440 R352 Discovery Miles 3 520 Save R88 (20%) Ships in 5 - 10 working days

Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

A Research Agenda for Sustainable Consumption Governance (Hardcover): Oksana Mont A Research Agenda for Sustainable Consumption Governance (Hardcover)
Oksana Mont
R2,963 Discovery Miles 29 630 Ships in 12 - 17 working days

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Evaluating achievements, challenges and future avenues for research, this book explores how new dimensions of knowledge and practice contest, reshape and advance traditional understandings of sustainable consumption governance. By questioning existing academic discourse and advocating collective solutions, up-and-coming and established scholars help readers to understand diverse governance processes through a wide variety of topics. These range from consumption impacts, the circular and sharing economy, sustainable business models, consumer behaviour and work time, to understanding the role of new actors such as prosumers and city governments. The research agenda supports transformative system changes to a more sustainable society. Policy makers at international, national and local levels will benefit from the practical advice offered and forward-thinking policy suggestions. It will also be a timely read for scholars of sustainability studies, sociology of consumption, political economy and political ecology, human geography, wellbeing, environment studies and human ecology looking to gain a more well-rounded understanding of the topic.

Seven Deadly Sins in Consumption (Hardcover): Henna Syrjala, Hanna Leipamaa-Leskinen Seven Deadly Sins in Consumption (Hardcover)
Henna Syrjala, Hanna Leipamaa-Leskinen
R2,631 Discovery Miles 26 310 Ships in 12 - 17 working days

Offering a novel view on morality in consumption, this book creatively examines how the seven deadly sins - pride, greed, lust, gluttony, envy, wrath, and sloth - are embodied in contemporary consumer society. Each of the seven chapters summarizes previous literature of the sins across disciplinary boundaries, and explores how consumption is likely to change in the future. The sins are presented as social, historical, cultural and political constructs, relying on the underlying assumptions of cultural consumer research. Each is elaborated on within particular consumption and marketing-related spheres, including advertising, retail environment, convenience food consumption, poverty, and ethical consumption. Consequently, the book provides a new way to understand contemporary consumer culture. Although beginning with the dark notions of sinfulness, the authors conclude with a hopeful tone for positive transformations in consumption. This fascinating book will be of significant interest to consumer researchers and post-graduate students studying the effects of consumption in social science disciplines, including marketing, business and sociology. Contributors include: L. Alhonnoro, P. Berg, P. Borisov, J. Gummerus, K. Hellen, A. Huuhka, M.-M. Jaskari, H. Kauppinen-Raisanen, P. Laaksonen, H. Leipamaa-Leskinen, H.T. Luomala, A. Norrgrann, C. Rodriguez Santos, J. Sihvonen, H. Syrjala, M. Saaksjarvi, L.L.M. Turunen, C. von Koskull

Research Handbook on Employee Pro-Environmental Behaviour (Hardcover): Victoria Wells, Diana Gregory-Smith, Danae Manika Research Handbook on Employee Pro-Environmental Behaviour (Hardcover)
Victoria Wells, Diana Gregory-Smith, Danae Manika
R5,600 Discovery Miles 56 000 Ships in 12 - 17 working days

As the importance of corporate social responsibility grows, especially environmental responsibility, it is imperative to acknowledge the impact of the individual on a company's environmental performance. Given that individuals spend much of their day in the workplace, it is crucial to understand both their behaviours and the potential impact they can have on the company's environmental performance and the environment. Bringing together leading academics from various research fields, this Handbook examines the features and challenges within the area of employee pro-environmental behaviour. The Research Handbook on Employee Pro-Environmental Behaviour brings contributions that consolidate existing research in the field as well as adding new insights from organisational psychology, human resource management and social marketing. Drawing on studies from across the methodological spectrum, this Handbook covers a broad range of topics from the antecedents and consequences of employee pro-environmental behaviour to ways in which employers can encourage pro-environmental behaviour. This Handbook will be an invaluable tool for those engaged in research in employee environmental behaviour and sustainability. It will be especially useful for postgraduate students of environmental employee behaviour as well as environmental consultants and practitioners seeking to gain an understanding of employee behaviour. Contributors include: B. Asfar, N. Ashkanasy, W. Binney, M. Bissing-Olson, F. Bowen, P. Bradley, L. Brennan, J. Callewaert, Y.H. Cheung, C. Ciocirlan, M. Davis, S. Dilchert, C. Dutra, P. Endrejat, S. Fudge, B. Gatersleben, D. Gregory-Smith, A. Guntner, R. Hahn, S. Kauffeld, R. Klein, F. Klonek, M. Leach, A. Leung, S. Lockrey, D. Manika, R. Marans, N. Murtagh, T. Norton, D. Ones, F. Ostertag, P. Paille, S. Parker, A. Ruepert, S. Russell, I. Shah, A. Shahjahan, W. Staples, L. Steg, T. Tudor, D. Uzzell, C. Verfuerth, K. Verghese, V. Wells, B. Wiernik, L. Yang, H. Zacher

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