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Books > Social sciences > Sociology, social studies > Social issues > Consumer issues
This book approaches consumer psychology from a unique perspective
- it covers the entire lifespan, from birth to old age. Childhood
and youth are not discussed as areas special, different and remote
from the rest of consumer research but are integrated into our
development as humans. Consumption is viewed as a process by groups
and individuals with the cycle continuing through to disposal or
ownership and possession. The author discusses how people's natural
lifespan influences their relationship to the things they own, how
preferences are developed from childhood and how motivations for
purchases change throughout their lives from childhood to old age.
This book brings together the most recent findings and theories on
child and youth consumption, including children's understanding of
advertising and marketing, teen and youth identities and their
consumption tastes. Moving through Erikson's life stages chapters
continue on to adulthood, the mid-life 'crisis' and possessions and
ownership in older consumers. This is a deeply interdisciplinary
work that will be of interest to scholars across the fields of
psychology, business and marketing, as well as to the more general
consumer.
This study is an attempt to locate the practice of consumption
within more general strategies of social self-definition. The
essays in this volume are addressed to the understanding of
consumption in terms of a larger matrix of social identity and the
cultural strategies connected with it. The present volume focuses
upon the relation between consumption and culturally specific
strategies for self-definition, both on an individual and a group
basis. Many of the essays are explicit attempts to deal with the
complex articulation of modern commodities and "non-modern" modes
of appropriation. The papers reflect and engage recent developments
in anthropology such as the growing interest in personhood
expressed in the numerous works of cultural psychology, and an
increasing emphasis on the re-envisioning of culture as continually
constructed in socially differentiated practice. As such, these
papers deal with consumption as part of the practice of social
identity and the construction of culturally specific forms of life.
This is an economic, social and cultural analysis of the nature and variety of production and consumption activities in households in the counties of Kent and Cornwall. It yields important new insights on the transition to capitalism in England.
Confusing, inadequate instructions for setting up and using
consumer products are not only unhelpful, but potentially
dangerous. They may contain wrong information, poor warnings, and
no pictures or illustrations. Standards are either non-existent or
little known, even though the U.S. government has developed and
tested standards for the past thirty years. This book presents a
set of guidelines written by The Human Factors and Ergonomics
Society that have been tested by human factor specialists. This
expert advice is applicable to writing assembly procedures,
operational procedures, and user, shop, and repair manuals.
This work investigates the current state of selling, whether
groceries, politicians, information or motorcars. Like no other
phenomenon, "retailization" reflects the complexity and ubiquity of
information flows, processes and convergence of media in the wired
world. The authors explore the all-pervasive nature of the retail
experience in the physical world, the virtual world - and in the
peripheral spaces between the two. Companies interviewed include
Asda, MOMA, The Tate Modern, Walmart, Sony, Habitat, Manchester
United and Volkswagen; individuals include Naomi Klein, Tom Dixon,
Benjamin Barber, Professor Bill Mitchell (Dean of Architecture at
MIT), architects Jon Jerde, Rem Koolhas and Ben Van Berkel, and
David Peek, psychologist behind the Bluewater shopping mall.
Bringing together scholars in consumer behavior, history,
anthropology, religious studies, sociology, and communication, this
is the first interdisciplinary anthology spanning the topic of
ritual studies. It offers a multifaceted exploration of new
rituals, such as Celebrating Kwanzaa, and of the ways entrenched
rituals, such as Mardi Gras, gift giving, and weddings have
changed. Moreover, it examines the influence of both cultures and
subcultures, and will enhance our understanding of why and how
consumers imbue goods and services with meaning during rituals. In
this volume, the first in the Marketing and Consumer Psychology
series: a religious studies scholar talks about the media
representation of ritual; communication scholars discuss the
transformational aspects of rituals surrounding alcohol
consumption; a marketing scholar demonstrates the relevance of
organizational behavior theory to understanding gift-giving rituals
in the workplace; and a historian describes how the marketing of
Kwanzaa was so integral to its successful adoption.
Bringing together scholars in consumer behavior, history,
anthropology, religious studies, sociology, and communication, this
is the first interdisciplinary anthology spanning the topic of
ritual studies. It offers a multifaceted exploration of new
rituals, such as Celebrating Kwanzaa, and of the ways entrenched
rituals, such as Mardi Gras, gift giving, and weddings have
changed. Moreover, it examines the influence of both cultures and
subcultures, and will enhance our understanding of why and how
consumers imbue goods and services with meaning during rituals.
In this volume, the first in a new LEA series on Marketing and
Consumer Psychology:
*a religious studies scholar talks about the media representation
of ritual;
*communication scholars discuss the transformational aspects of
rituals surrounding alcohol consumption;
*a marketing scholar demonstrates the relevance of organizational
behavior theory to understanding gift-giving rituals in the
workplace; and
*a historian describes how the marketing of Kwanzaa was so integral
to its successful adoption.
Product placement is now an integral part of what is considered the
highest-quality fiction programming on television. Throughout the
history of television, until now, direct product placement within
fiction has not been a significant marketing strategy. This
broadcasting/marketing configuration marks a another definitive
step in the history of the commercialization of television. This
book is an exploration of the interconnections between media
economics and communication discourse. The recessionary, highly
competitive economic environment of the 1980s, which affected
networks, independent broadcasting, and the media industry in
general, has been widely noted in the business pages of the
national press. But the dramatic effects on programming wrought by
the financial strategies of this period are yet to be understood.
Marketing factors account for the heightened emphasis on
programming environment during the 1980s. But what are the full
implications of the practice of audience marketing and the creation
of appropriate programming environments?
"Commodification" refers most explicitly to the activities of
turning things into commodities and of commercializing that which
is not commercial in essence. The mass marketing of pets, the rise
of the coffin industry, the conversion of preacher into salesmen,
and the globalization of Taleggio cheese are some of the exciting
but surprising topics in this volume that show how friendship,
death, spirituality, and artisanship all have a price after being
commodified.
This unique collection of essays is a fascinating take on creating
consumer products and consumer identities when what's for sale goes
well beyond the thing itself. It will be a course-in-a-box for
instructors who want to teach their students about commodification.
"Commodification" refers most explicitly to the activities of turning things into commodities and of commercialising that which is not commercial in essence. The mass marketing of pets, the rise of the coffin industry, the conversion of preacher into salesmen, and the globalization of Taleggio cheese are some of the exciting but surprising topics in this volume that show how friendship, death, spirituality, and artisanship all have a price after being commodified. This unique collection of essays is a fascinating take on creating consumer products and consumer identities when what's for sale goes well beyond the thing itself. It will be a course-in-a-box for instructors who want to teach their students about commodification.
Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.
In "Educating the Consumer-Citizen: A History of the Marriage of
Schools, Advertising, and Media, " Joel Spring charts the rise of
consumerism as the dominant American ideology of the 21st century.
He documents and analyzes how, from the early 19th century through
the present, the combined endeavors of schools, advertising, and
media have led to the creation of a consumerist ideology and
ensured its central place in American life and global culture.
Spring first defines "consumerist ideology" and "consumer-citizen"
and explores their 19th-century origins in schools, children's
literature, the commercialization of American cities, advertising,
newspapers, and the development of department stores. He then
traces the rise of consumerist ideology in the 20th century by
looking closely at: the impact of the home economics profession on
the education of women as consumers and the development of an
American cuisine based on packaged and processed foods; the
influence of advertising images of sports heroes, cowboys, and the
clean-shaven businessman in shaping male identity; the outcomes of
the growth of the high school as a mass institution on the
development of teenage consumer markets; the consequences of
commercial radio and television joining with the schools to educate
a consumer-oriented population so that, by the 1950s, consumerist
images were tied to the Cold War and presented as the "American way
of life" in both media and schools; the effects of the civil rights
movement on integrating previously excluded groups into the
consumer society; the changes the women's movement demanded in
textbooks, school curricula, media, and advertising that led to a
new image of women in the consumer market; and the ascent of fast
food education. Spring carries the story into the 21st century by
examining the evolving marriage of schools, advertising, and media
and its ongoing role in educating the consumer-citizen and creating
an integrated consumer market.
This book will be of wide interest to scholars, professionals, and
students across foundations of education, history and sociology of
education, educational policy, mass communications, American
history, and cultural studies. It is highly appropriate as a text
for courses in these areas.
In "Educating the Consumer-Citizen: A History of the Marriage of
Schools, Advertising, and Media, " Joel Spring charts the rise of
consumerism as the dominant American ideology of the 21st century.
He documents and analyzes how, from the early 19th century through
the present, the combined endeavors of schools, advertising, and
media have led to the creation of a consumerist ideology and
ensured its central place in American life and global culture.
Spring first defines "consumerist ideology" and "consumer-citizen"
and explores their 19th-century origins in schools, children's
literature, the commercialization of American cities, advertising,
newspapers, and the development of department stores. He then
traces the rise of consumerist ideology in the 20th century by
looking closely at: the impact of the home economics profession on
the education of women as consumers and the development of an
American cuisine based on packaged and processed foods; the
influence of advertising images of sports heroes, cowboys, and the
clean-shaven businessman in shaping male identity; the outcomes of
the growth of the high school as a mass institution on the
development of teenage consumer markets; the consequences of
commercial radio and television joining with the schools to educate
a consumer-oriented population so that, by the 1950s, consumerist
images were tied to the Cold War and presented as the "American way
of life" in both media and schools; the effects of the civil rights
movement on integrating previously excluded groups into the
consumer society; the changes the women's movement demanded in
textbooks, school curricula, media, and advertising that led to a
new image of women in the consumer market; and the ascent of fast
food education. Spring carries the story into the 21st century by
examining the evolving marriage of schools, advertising, and media
and its ongoing role in educating the consumer-citizen and creating
an integrated consumer market.
This book will be of wide interest to scholars, professionals, and
students across foundations of education, history and sociology of
education, educational policy, mass communications, American
history, and cultural studies. It is highly appropriate as a text
for courses in these areas.
Molotch takes us on a fascinating exploration into the worlds of technology, design, corporate and popular culture. We now see how corporations, designers, retailers, advertisers, and other middle-men influence what a thing can be and how it is made. We see the way goods link into ordinary life as well as vast systems of consumption, economic and political operation. The book is a meditation into the meaning of the stuff in our lives and what that stuff says about us.
Contents: 1. A Cognitive Study into Environmentally-Orientated Consumption 1.1 The green consumer 1.2 A research program for consumer behaviour 1.3 Researching green consumer behaviour 2. Cognitive Consumer Research 2.1 Understanding understanding 2.2 Knowledge structures 2.3 Experience, knowledge structure development and intelligence 2.4 Research questions on green consumer cognition 2.5 Conclusions 3. Empirical Research into Green Consumer Behaviour 3.1 Qualitative versus quantitative cognitive research 3.2 Data collection 3.3 Data analysis 3.4 Conclusions 4. Classification of Consumers 4.1 Classification and cluster analysis 4.2 Analyses of scattergrams and correlation matrices 4.3 Hierarchical cluster analyses 4.4 Sensitivity analyses 4.5 Paradigmatic subjects and cognitive categories 4.6 Conclusions 5. Interpretation of Knowledge Structures 5.1 Knowledge content 5.2 Cognitive operations 5.3 Schematic nature of knowledge 6. Experience and Learning: Problem-Solving Behaviour of the Green Consumer 6.1 Familiarity and learning 6.2 Ability and successful green consumer behaviour 6.3 Conclusions 7. The Beginning of Knowledge 7.1 A new approach to cognition 7.2 Conceptual fruitfulness of contextual research 7.3 Practical relevance of contextual research 7.4 Issues for future research
Surveillance happens to all of us, everyday, as we walk beneath street cameras, swipe cards, surf the net. Agencies are using increasingly sophisticated computer systems - especially searchable databases - to keep tabs on us at home, work and play. Once the word surveillance was reserved for police activities and intelligence gathering, now it is an unavoidable feature of everyday life.
Surveillance as Social Sorting proposes that surveillance is not simply a contemporary threat to individual freedom, but that, more insidiously, it is a powerful means of creating and reinforcing long-term social differences. As practiced today, it is actually a form of social sorting - a means of verifying identities but also of assessing risks and assigning worth. Questions of how categories are constructed therefore become significant ethical and political questions.
Bringing together contributions from North America and Europe, Surveillance as Social Sorting offers an innovative approach to the interaction between societies and their technologies. It looks at a number of examples in depth and will be an appropriate source of reference for a wide variety of courses.
Surveillance happens to all of us, everyday, as we walk beneath street cameras, swipe cards, surf the net. Agencies are using increasingly sophisticated computer systems - especially searchable databases - to keep tabs on us at home, work and play. Once the word surveillance was reserved for police activities and intelligence gathering, now it is an unavoidable feature of everyday life.
Surveillance as Social Sorting proposes that surveillance is not simply a contemporary threat to individual freedom, but that, more insidiously, it is a powerful means of creating and reinforcing long-term social differences. As practiced today, it is actually a form of social sorting - a means of verifying identities but also of assessing risks and assigning worth. Questions of how categories are constructed therefore become significant ethical and political questions.
Bringing together contributions from North America and Europe, Surveillance as Social Sorting offers an innovative approach to the interaction between societies and their technologies. It looks at a number of examples in depth and will be an appropriate source of reference for a wide variety of courses.
Over the past twenty years, questions concerning the nature of early modern European consumption have increasingly become the object of critical focus for historians and cultural theorists. Why did such changes arise? Did they create a consumer society in the 18th century? What relationships did they bear to the Industrial Revolution, to colonialism, and to modernization in general. In Consumption and the Making of Respectability, historian Woodruff Smith focuses on the radical alterations that occurred between 1600 and 1800 in European consumption of commodities produced overseas and provides extremely significant and seldom-investigated process of cultural construction.
Over the past twenty years, questions concerning the nature of early modern European consumption have increasingly become the object of critical focus for historians and cultural theorists. Why did such changes arise? Did they create a consumer society in the 18th century? What relationships did they bear to the Industrial Revolution, to colonialism, and to modernization in general. In Consumption and the Making of Respectability, historian Woodruff Smith focuses on the radical alterations that occurred between 1600 and 1800 in European consumption of commodities produced overseas and provides an extremely significant and seldom-investigated process of cultural construction.
Contents: Preface 1. Introduction and Overview 2. From Economics Imperialism to Globalization 3. The World of Commodities 4. Use Value and Consumption 5. Consumption through Systems of Provision 6. Systems of Provision and Cultural Systems 7. Economics and Consumption 8. What is Consumer Society? 9. Whatever Happened to Public Consumption? 10 Welfarism in Light of Globalization 11. Whither Consumption Studies?
Consumption has become one of the leading topics across the social sciences and vocational disciplines such as marketing and business studies. In this comprehensively updated and revised new edition, traditional approaches as well as the most recent literature are fully addressed and incorporated, with wide reference to theoretical and empirical work. Fine's refreshing and authoritative text includes a critical examination of such themes as:
*economics imperialism and globalization *the world of commodities *systems of provision and culture *the consumer society *public consumption.
This book presents an updated analysis of the cluttered landscape of studies of consumption that will make it required reading for students from a wide range of backgrounds including political economy, history and social science courses generally.
Contents: 1. Introduction: the meaning of consumption; the meaning of change? Steven Miles, Kevin Meethan and Alison Anderson 2. Setting the Scene: changing conceptions of consumption Alan Warde 3. Consuming Women; winning women? Janice Winship 4. Consuming Men; producing Loaded Ben Crewe 5. Producing TV; consuming TV Steve Spittle 6. Consuming Advertising; consuming cultural history Liz McFall and Paul du Gay 7. Consuming Retro; consuming design Adrian Franklin 8. Consuming Symbolic Meaning; consuming alcohol 9. Consuming Technology; consuming home computers Elaine Lally 10. Consuming Youth; consuming lifestyles Steven Miles 11. Changing Consumer; changing disciplinarity Russell W. Belk
The consumer ethic is ubiquitous. Everything we do, see, hear and even feel appears to be connected in some way to our experience as consumers. The increasingly high profile of debates over consumption, consumer culture, consumer behaviour and consumer rights reflects a world undergoing rapid change. The Changing Consumer charts thenature of that change, as well as discussing why consumption has become so important and what role, if any, it plays in underpinning social, economic and political transformation. Featuring contributions from some of the leading theorists of consumption from across a range of disciplines, this collection includes chapters on: * Men's consumption and men's magazines * The changing profile of women as consumers * the representation of consumption on popular TV shows * Consuming retro chic * The symbolic and emotional role of alcohol consumption. Drawing on fascinating case studies throughout, this book will be essential reading for students and academics interested in the study of consumption.
Contents: 1. Consumption takes time Textbook consumption theory Brief references to some literature Time as a context Two commodity case Three commodity case Non-linear time constraint Rates of consumption Satiation and general equilibrium Work, consumption and 'leisure' times Concluding remarks 2. Zurück Zu Gossen Gossen on the uses of time Selected responses to Gossen's gem Georgescu-Roegen on Gossen Forgetting the forefather? Comparative statics Comparative statics of alternative preferences Many time-uses Concluding remarks 3. Further explanatory analysis The basic case and its simplification Further discussion Preference loops on the time-constraint plane The expenditure function A specific expenditure function Comparative statics of time-use Cobb-Douglas preference loops From time use to commodity use Other forms of the C matrix Demand relations in commodity space Rates of consumption (and characterization of choices) Availability without consumption Non-linearities and non-convex consumption sets Intertemporal consumption theory Work and leisure Concluding remarks 4. Welfare economics The basic case Rates of consumption Availability Pure leisure time Pareto efficiency and competitive equilibria Three commodities Liberal welfare economics Capabilities Concluding remarks 5. Activities rather than wants A generalization Risk and uncertainty Space, location and travel Intrinsically-valued and result-valued activities Doing two things at once Repetition and Gossen's second law Practicing Set-up-times Sleep Endogenous T Voluntary work and charitable donations Shared activity Time-use surveys Some broader considerations 'Time, that most valuable health' (Alfred Marshall, 1873) Decision-making Satiable preferences Wider still
Focusing on the service economy, and designed especially for
non-economics majors, this practical text establishes a new and
enduring blend of topics for courses in consumer economics and
consumerism. Consumer Economics develops useful perspectives and
rules of thumb to guide decision making. As it introduces the
fundamentals of markets, consumer choice, financial assessment,
risk avoidance, etc., it presses students to appreciate the world
of markets and to clarify their personal priorities for decision
making in such a world.
Boxed sections throughout the text illustrate concepts and
provide examples, and each chapter includes a summary, consumer
workshop, questions for study, and suggested readings.
CONTENTS
I. Getting Started
1. Introduction -- 2. Consumers -- 3. The Marketplace 4.
Negotiation -- 5. Household Accounts
II. Priorities and Choices
6. Routine Shopping -- 7. Buying Durables -- 8. Borrowing 9.
Risk and Uncertainty -- 10. Saving and Investing 11. Gains from
International Trade
III. Consumer Rights and Protections
12. A History of Consumer Protection
13. Today's Consumer Protection System
14. Economic Footings for Consumer Policy
IV. Momentous Decisions
15. Housing -- 16. Cars -- 17. College -- 18. Kids 19. The Green
Way -- 20. Health Care 21. Retirement -- 22. Death: Planning and
Perspective
V. Consumers and the National Economy
23. National Consumption Its Measurement and Determination
24. Consumption and National Prosperity
25. Consumers and Government Spending
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