Connecting Across Cultures - The Helper's Toolkit (Paperback)

Chock-full of fun exercises, surprising tips, and real-world case examples, Connecting Across Cultures: The Helper's Toolkit provides both students and professionals in health care, education, and social services with the skills to develop respectful, smooth relationships with clients and the community at large. The book offers communication tools to defuse defensive interactions, resolve conflicts constructively, and engage respectfully. Written in a warm, inviting style, the author shares her own mistakes as she explains what not to do and how to do it better. The book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Because cross-cultural relationships involve extra challenges, this book will help you with almost every relationship you encounter.

General

Imprint:	Sage Publications Ltd
Country of origin:	United States
Release date:	November 2012
First published:	August 2012
Authors:	Pamela A. Hays
Dimensions:	228 x 152 x 9mm (L x W x T)
Format:	Paperback
Pages:	136
ISBN-13:	978-1-4522-1791-8
Categories:	Books > Social sciences > Psychology > Social, group or collective psychology Books > Reference & Interdisciplinary > Interdisciplinary studies > Cultural studies > General
LSN:	1-4522-1791-2
Barcode:	9781452217918

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