Resorts have become important to American society and its economy;
one in eight Americans is now employed by the tourism industry. Yet
despite the ubiquity of hotels, little has been written about those
who labor there. Drawing on eight years of participant observation
and in-depth interviews, the renowned ethnographers Patricia A.
Adler and Peter Adler reveal the occupational culture and
lifestyles of workers at five luxury Hawaiian resorts.These resorts
employ a workforce that is diverse in gender, class, ethnicity, and
nationality. Hawaiian resort workers, like those in nearly all
resorts, consist of four groups. New immigrants hold difficult and
dirty low-status jobs for little pay. Locals provide an authentic
Polynesian flavor for guests, a ready pool of youthful
high-turnover employees, and a population trapped in a place that
offers few occupational alternatives. Managers tend to be
middle-class, college-educated young and middle-aged men from the
mainland whose lifestyles are occupationally transient. Seekers,
mostly young, white, and from the mainland as well, escape to
paradise seeking adventure, warmth, extreme sports, or some
alternate life experiences.The Adlers describe the work, lives, and
careers of these four groups that labor in organizations that never
close, with shifts scheduled around the clock and around the year.
Paradise Laborers adds to the growing interest in the global flow
of labor, as these immigrant workers display different trends in
gendered opportunities and mobility than those exhibited by other
groups. The authors propose a political economy of tourist labor in
which they compare the different expectations and rewards of
organizations, employees, and local labor markets.
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