Within global commerce, services and management play a vital role
in the economy. Service systems are necessary for organisations,
and a multi-disciplinary approach is ideal to establish full
understanding of these systems. Best Practices and New Perspectives
in Service Science and Management provides original research on all
aspects of service science, service management, service
engineering, and its supporting technology in order to administer
cutting-edge knowledge to encourage the improvement of services.
This book is essential for researchers and practitioners in the
fields of computer science, software management, and engineering.
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