Despite enormous changes in the economy and the labor force
since the previous edition of this classic text was published in
1994, one thing has remained constant: change itself. As the pace
of change has accelerated in nearly every aspect of business life,
due in no small measure to the connectivity revolution,
reorganizations, downsizings, and rightsizings have become more and
more frequent. And yet neither managers nor employees seem any more
prepared to deal with such changes than they did a decade ago.
Hence the need for this new edition, which, like the previous one,
seeks to help people understand and cope with organizational
change. New for the Third Edition are the Focus On sections of each
chapter, which apply the theories to contemporary cases of stunning
change in corporate America, including those at Napster, Microsoft,
Ford, and GE.
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