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Consulting for Real People: A Client-Centred Approach for Change Agents and Leaders (Paperback, 2nd edition)
Loot Price: R1,659
Discovery Miles 16 590
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Consulting for Real People: A Client-Centred Approach for Change Agents and Leaders (Paperback, 2nd edition)
Expected to ship within 12 - 17 working days
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Consulting for Real People: a client centred approach for leaders
and change agents 2/e shows you how to become truly client-centred
by empowering your client and supporting them right through to the
point where the new behaviour replaces the old. Formerly titled
'||'''Client-Centred Consulting: A practical guide for internal
advisers and trainers'||''' this highly successful book has been
fully updated to reflect advances in the field. The scope of the
book has also been expanded to include issues, dilemmas and the
operational styles of both internal and external change agents.
Other new topics covered include change management issues for
leaders, managing large-scale organisational changes, and ways in
which change agents can empower themselves and their clients. The
book begins with an exploration of all aspects of change management
from the perspective of consultant, manager or team leader. It goes
on to explore the range of consulting styles available and the
structure of the consultant-client relationship. Finally it
explains why successful change agents must have a high level of
personal power and self-esteem and it explores ways in which these
can be acquired.
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