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Crisis Management in the Tourism Industry - Beating the Odds? (Hardcover, New Ed)
Loot Price: R4,449
Discovery Miles 44 490
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Crisis Management in the Tourism Industry - Beating the Odds? (Hardcover, New Ed)
Series: New Directions in Tourism Analysis
Expected to ship within 12 - 17 working days
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An important challenge facing tourism is the anticipation of the
threat of crises precipitated by natural and people-made
catastrophes, and being adequately prepared for them. Despite an
increase in research on this issue there is still a considerable
lack of clarity on the impacts of crises on the tourism industry.
Illustrated by a range of international case studies, this book
provides a systematic and conceptual approach to questions such as
how tourism businesses prepare for and react to crisis, which
measures are taken and what impact they have, and which strategies
can be employed to overcome them. By discussing, analyzing and
synthesizing the literature on crisis management, the authors
question how business can become more proactive in preparing and
dealing with crises in the tourism industry.
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