This book has three goals: [Help you stop the financial bleeding at
your organization. [Help you turn your organization into a Cash
Machine. [Help you stay just ahead of the competition, forever. But
wait, you say. We're not bleeding. Sure, things get edgy sometimes.
Customers push for more quality and better service. The technology
tsunami keeps rolling at us. Employees want more pay and benefits.
Everything keeps changing, nothing stands still.
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