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Books > Business & Economics > Business & management > Sales & marketing

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Strategische Planung Im Beschwerdemanagement (German, Paperback, 2006 ed.) Loot Price: R3,347
Discovery Miles 33 470
Repayment Terms: R314 pm x 12*
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Strategische Planung Im Beschwerdemanagement (German, Paperback, 2006 ed.): Prof Dr Bernd Stauss

Strategische Planung Im Beschwerdemanagement (German, Paperback, 2006 ed.)

Prof Dr Bernd Stauss; Martin Mende

Series: Fokus Dienstleistungsmarketing

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Loot Price R3,347 Discovery Miles 33 470 | Repayment Terms: R314 pm x 12*

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Martin Mende entwirft das strategische Planungskonzept eines marktorientierten Beschwerdemanagements. Es zielt darauf ab, funktionale Wettbewerbsvorteile zu generieren und die Effektivitat des Beschwerdemanagements als strategischem Faktor im Dienste der (Wettbewerbsfahigkeit der) Gesamtunternehmung zu optimieren.

General

Imprint: Deutscher Universitats Verlag
Country of origin: Germany
Series: Fokus Dienstleistungsmarketing
Release date: December 2006
Foreword by: Prof Dr Bernd Stauss
Authors: Martin Mende
Dimensions: 210 x 148 x 48mm (L x W x T)
Format: Paperback - Trade
Pages: 811
Edition: 2006 ed.
ISBN-13: 978-3-8350-0564-8
Languages: German
Subtitles: German
Categories: Books > Business & Economics > Business & management > Sales & marketing > General
LSN: 3-8350-0564-2
Barcode: 9783835005648

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