Flood introduces a dynamic new problem solving system called Total
Systems Intervention (TSI). He provides a clear understanding of
TSI in terms of its philosophy, principles and process, explaining
what is happening when using this system and how to avoid the main
pitfalls in problem solving with TSI. Describes the pros and cons
of different catagories of consultants that may be used in the TSI
procedure along with guidelines on selecting the right one.
Features nine international case studies--each one appraising a
diverse type of organisational problem solving using TSI.
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