How to repair the disconnect between designers and users, producers
and consumers, and tech elites and the rest of us: toward a more
democratic internet.In this provocative book, Ramesh Srinivasan
describes the internet as both an enabler of frictionless
efficiency and a dirty tangle of politics, economics, and other
inefficient, inharmonious human activities. We may love the
immediacy of Google search results, the convenience of buying from
Amazon, and the elegance and power of our Apple devices, but it's a
one-way, top-down process. We're not asked for our input, or our
opinions--only for our data. The internet is brought to us by
wealthy technologists in Silicon Valley and China. It's time,
Srinivasan argues, that we think in terms beyond the Valley.
Srinivasan focuses on the disconnection he sees between designers
and users, producers and consumers, and tech elites and the rest of
us. The recent Cambridge Analytica and Russian misinformation
scandals exemplify the imbalance of a digital world that puts
profits before inclusivity and democracy. In search of a more
democratic internet, Srinivasan takes us to the mountains of
Oaxaca, East and West Africa, China, Scandinavia, North America,
and elsewhere, visiting the "design labs" of rural, low-income, and
indigenous people around the world. He talks to a range of
high-profile public figures--including Elizabeth Warren, David
Axelrod, Eric Holder, Noam Chomsky, Lawrence Lessig, and the
founders of Reddit, as well as community organizers, labor leaders,
and human rights activists.. To make a better internet, Srinivasan
says, we need a new ethic of diversity, openness, and inclusivity,
empowering those now excluded from decisions about how technologies
are designed, who profits from them, and who are surveilled and
exploited by them.
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