Changing Tracks - Reinviting The Spirit Of Indian Railway (Hardcover)

Over the next eight years, however, there was a dramatic improvement in its performance. From a cash surplus before dividend of Rs 1,071 crores in 2000, it achieved an estimated Rs 25,000 crores (or around Rs 13,000 crores after accounting for all expenditures, receipts and depreciation) in 2008. Alongside came a dynamic and differential tariff policy, and technical changes that led to an enhanced carrying capacity. How all this was accomplished is the focus of this riveting study of change and innovation in the Indian Railways. Based on an extensive examination of internal documents of the Railways and in-depth interviews with key people involved in the change process, authors V. Nilakant and S. Ramnarayan identify four distinctive features associated with the organization's renewal between 2004 and 2008. The change leveraged the strengths of the organization, instead of being preoccupied with its weaknesses. The aim was to change mindsets about costs, revenues, investment and business models. The momentum of the change process was sustained by fostering positive emotions. Changes were persistently and patiently seen to completion by focusing on results. Confronting several myths about organizational change, the book offers powerful lessons for managers and administrators grappling with the challenges of generating innovation and improving performance radically in a changing world.

General

Imprint:	Harpercollins India
Country of origin:	India
Release date:	December 2009
Authors:	Ramnarayan S Nilakant V
Format:	Hardcover
Pages:	236
ISBN-13:	978-81-7223-862-9
Categories:	Books > Business & Economics > Industry & industrial studies > General Promotions
LSN:	81-7223-862-2
Barcode:	9788172238629

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!