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Social Knowledge Management in Action - Applications and Challenges (Paperback, Softcover reprint of the original 1st ed. 2017)
Loot Price: R3,431
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Social Knowledge Management in Action - Applications and Challenges (Paperback, Softcover reprint of the original 1st ed. 2017)
Series: Knowledge Management and Organizational Learning, 3
Expected to ship within 10 - 15 working days
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Knowledge management (KM) is about managing the lifecycle of
knowledge consisting of creating, storing, sharing and applying
knowledge. Two main approaches towards KM are codification and
personalization. The first focuses on capturing knowledge using
technology and the latter on the process of socializing for sharing
and creating knowledge. Social media are becoming very popular as
individuals and also organizations learn how to use it. The primary
applications of social media in a business context are marketing
and recruitment. But there is also a huge potential for knowledge
management in these organizations. For example, wikis can be used
to collect organizational knowledge and social networking tools,
which leads to exchanging new ideas and innovation. The interesting
part of social media is that, by using them, one immediately starts
to generate content that can be useful for the organization. Hence,
they naturally combine the codification and personalisation
approaches to KM. This book aims to provide an overview of new and
innovative applications of social media and to report challenges
that need to be solved. One example is the watering down of
knowledge as a result of the use of organizational social media
(Von Krogh, 2012).
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