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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Service Selling - A Guide to Increasing Sales & Profits in Consumer Financial Services (Hardcover) Loot Price: R6,253

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Service Selling - A Guide to Increasing Sales & Profits in Consumer Financial Services (Hardcover): RG Stemper

Service Selling - A Guide to Increasing Sales & Profits in Consumer Financial Services (Hardcover)

RG Stemper

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Was ~~R6,725~~ Loot Price R6,253 Discovery Miles 62 530 | Repayment Terms: R586 pm x 12* You Save R472 (7%)

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A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.

General

Imprint:	John Wiley & Sons
Country of origin:	United States
Release date:	May 1991
First published:	1991
Authors:	RG Stemper
Dimensions:	235 x 160 x 25mm (L x W x T)
Format:	Hardcover
Pages:	230
ISBN-13:	978-0-471-54030-4
Categories:	Books > Business & Economics > Finance & accounting > General Books > Business & Economics > Business & management > Sales & marketing > Customer services Promotions
LSN:	0-471-54030-7
Barcode:	9780471540304