Good communications skills are much more than common sense. They
involve specific skills that anyone can learn and practice. This
book will help you unlock the real secret of success in your
business and personal life: learning how to become a consummate
communicator. Author Rich Gallagher is a former customer service
executive, practicing psychotherapist, and a #1 bestselling
customer service author with a track record of dramatically
"turning around" workplace performance. In this book, based on his
regular blog entries over the last five years, you will learn new
skills like: How to shut down criticism instantly Connecting
immediately with anyone Using storytelling to build a convincing
point How to think like a customer Dealing with gossip,
backstabbing, and stealing credit What to say to workplace bullies
Transforming your whole workplace through communications skills The
Consummate Communicator with teach you interpersonal and leadership
skills that last a lifetime, all for the price of simply changing
the words you use. In the process, you will learn the real secrets
of what makes people really listen to you. It is your personal
guide to success, one simple technique at a time.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
Welcome to Loot.co.za!
Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
(2)
(1)
