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Internet Reference Support for Distance Learners (Hardcover)
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Internet Reference Support for Distance Learners (Hardcover)
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Make separate library services for distance learners a thing of the
past Internet Reference Support for Distance Learners takes a
comprehensive look at efforts by librarians and information
specialists to provide distance learners with effective services
that match those already available on campus. With the development
of the World Wide Web and the evolution of Web-based services,
reference librarians are adding a human element to the virtual
library, blurring the difference between distance learners and
traditional users. This unique book examines how they deal with a
wide range of related topics, including standards and guidelines,
copyright issues, streaming media, and chat and digital references,
and presents a historical overview of how reference and
instructional services have been delivered to distance usersbefore
and after the creation of the Internet. Internet Reference Support
for Distance Learners reveals that librarians do not make a sharp
distinction between reference and instruction within the context of
distance learning, and that there is no clear boundary between true
distance learners and more traditional students who might use
services designed for nontraditional users. Online capabilities
have allowed reference librarians to approximate services advocated
by published guidelines and standards, including the ACRL Distance
Learning Section's Guidelines for Distance Learning Library
Services, to provide a framework for librarians to plan services
for off-campus students. Internet Reference Support for Distance
Learners provides practical information on: how librarians can keep
IT simple when designing methods to access reference support why
library Web sites are vital sources of communication between the
distance learning student and the reference-based instructional
component how to set up a university chat service, including
software selection, staff training and assessment how to provide
students services beyond traditional provision of resources,
including advising, enrollment, and payment of fees how to create
an online assistance site that incorporates online versions of
traditional print handouts, FAQs, subject guides, course-specific
guides, learning modules, and instructional videos in one central
location how to work with faculty to create online support for
students in Blackboard courses the pros and cons of using
open-source software how to create an online library assistance
site how to create online information literacy course to teach
independent research skills to remote students how to avoid
copyright infringement and how to educate library personnel about
copyright law how to use Camtasia Studio, a screen capture program
to create audio and video for online presentations Internet
Reference Support for Distance Learners is an invaluable resource
for librarians working in academic, school, special, and public
settings, and for library science faculty and students.
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