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Books > Business & Economics > Industry & industrial studies > Media, information & communication industries > Postal & telecommunications industries

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Inbound Call Centers - Design, Implementation and Management (Hardcover) Loot Price: R3,206

Discovery Miles 32 060

Repayment Terms: R300 pm x 12*

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Inbound Call Centers - Design, Implementation and Management (Hardcover)

Robert A Gable

Series: Telecommunications Library

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Loot Price R3,206 Discovery Miles 32 060 | Repayment Terms: R300 pm x 12*

Expected to ship within 10 - 15 working days

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Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

General

Imprint:	Artech House Publishers
Country of origin:	United States
Series:	Telecommunications Library
Release date:	December 1993
First published:	December 1993
Authors:	Robert A Gable
Dimensions:	233 x 152 x 17mm (L x W x T)
Format:	Hardcover
Pages:	172
ISBN-13:	978-0-89006-640-9
Categories:	Books > Business & Economics > Industry & industrial studies > Media, information & communication industries > Postal & telecommunications industries Books > Professional & Technical > Electronics & communications engineering > Communications engineering / telecommunications > General Promotions
LSN:	0-89006-640-X
Barcode:	9780890066409