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Books > Business & Economics > Industry & industrial studies > Media, information & communication industries > Postal & telecommunications industries

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Inbound Call Centers - Design, Implementation and Management (Hardcover) Loot Price: R2,959
Discovery Miles 29 590
Repayment Terms: R277 pm x 12*
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Inbound Call Centers - Design, Implementation and Management (Hardcover)

Robert A Gable

Series: Telecommunications Library

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Loot Price R2,959 Discovery Miles 29 590 | Repayment Terms: R277 pm x 12*

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Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

General

Imprint: Artech House Publishers
Country of origin: United States
Series: Telecommunications Library
Release date: December 1993
First published: December 1993
Authors: Robert A Gable
Dimensions: 233 x 152 x 17mm (L x W x T)
Format: Hardcover
Pages: 172
ISBN-13: 978-0-89006-640-9
Categories: Books > Business & Economics > Industry & industrial studies > Media, information & communication industries > Postal & telecommunications industries
Books > Professional & Technical > Electronics & communications engineering > Communications engineering / telecommunications > General
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LSN: 0-89006-640-X
Barcode: 9780890066409

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