In 1889 uniformed post boys were found moonlighting in a West End brothel frequented by men of the upper classes. "The Cleveland Street Scandal" erupted and Victorian Britain was gripped by the possibility that the Post Office - a bureaucratic backbone of nation and empire - was inspiring and servicing perverse passions. The alliance between transgressive sex and the Post Office that the scandal illuminated was neither incidental nor singular; there was something queer about the post in the nineteenth century. Postal Pleasures tells the story of queer postal relations, from Post Office reforms initiated in 1840 up to the imperial end of the nineteenth century. It tells this story by analysing literature that expresses the cultural consequences of this peculiar kind of "going postal." Victorian writers abandoned the epistolary novel in favour of postal fiction. The postal network, its uniformed employees and its material trappings - envelopes, postmarks, stamps - were used to signal and circulate sexual intrigue. For Anthony Trollope, Thomas Hardy, Eliza Lynn Lynton, Henry James, Oscar Wilde, Edward Carpenter, Arthur Conan Doyle, Bram Stoker and others, the idea of an envelope promiscuously jostling its neighbours in a post boy's bag, or the notion that secrets passed through the eyes and fingers of telegraph girls, was more stimulating that the actual contents of correspondence. By the period's end, the postal system had become both an instrument and a metaphor for sexual relations that crossed and double-crossed lines of class, marriage and heterosexuality.

In Precarious Battle tells how labour broking was defeated in the South African Post Office (SAPO). Labour broking has become synonymous with worker exploitation. By 2011, a third of SAPO’s workforce was employed through labour brokers. These ‘casuals’ worked alongside permanent employees, some for over a decade, but for a quarter of the salary.

David Dickinson shares the story of how labour broking provided cheap and compliant labour, and how the use of labour brokers in SAPO divided the workplace and the workforce. He charts the attempts of casuals to organise within the law and how their efforts were defeated at every turn. He describes the increasing ferocity of the wildcat strikes that followed and explains how eventually 294 casuals, the Mabarete, fought their own battle and ended labour broking.

This book reflects on how labour broking created misery for those trapped in precarious employment, how the Constitution failed casual workers and how the South African industrial relations system is unravelling.

EU Telecommunications Law provides a comprehensive overview of the current European regulatory framework as it applies to telecommunications and examines the challenges facing regulators in this sector. Key chapters focus on the selection of appropriate regulatory models that serve to encourage effective investment in next-generation networks and ensure their successful deployment. Andrej Savin provides an up to date overview of all the relevant sources, guiding the reader through these disparate materials in a simple and systematized way. In particular, the book provides analysis of the 2016 proposal for a European Electronic Communications Code (EECC). Using the 2009 Regulatory Framework on electronic communications as a basis the author analyses each of the 2009 framework?s five main directives, comparing them with the changes proposed in the EECC. Providing a comprehensive introduction to the main areas of EU telecoms regulation, this book will be of great value to telecoms and IT lawyers. It will also appeal to academics carrying out research in IT law or competition law as it relates to IT and telecoms.

EU Telecommunications Law provides a comprehensive overview of the current European regulatory framework as it applies to telecommunications and examines the challenges facing regulators in this sector. Key chapters focus on the selection of appropriate regulatory models that serve to encourage effective investment in next-generation networks and ensure their successful deployment. Andrej Savin provides an up to date overview of all the relevant sources, guiding the reader through these disparate materials in a simple and systematized way. In particular, the book provides analysis of the 2016 proposal for a European Electronic Communications Code (EECC). Using the 2009 Regulatory Framework on electronic communications as a basis the author analyses each of the 2009 framework?s five main directives, comparing them with the changes proposed in the EECC. Providing a comprehensive introduction to the main areas of EU telecoms regulation, this book will be of great value to telecoms and IT lawyers. It will also appeal to academics carrying out research in IT law or competition law as it relates to IT and telecoms.

During the early modern period the public postal systems became central pillars of the emerging public sphere. Despite the importance of the post in the transformation of communication, commerce and culture, little has been known about the functioning of the post or how it affected the lives of its users and their societies. In Postal culture in Europe, 1500-1800, Jay Caplan provides the first historical and cultural analysis of the practical conditions of letter-exchange at the dawn of the modern age. Caplan opens his analysis by exploring the economic, political, social and existential interests that were invested in the postal service, and traces the history of the three main European postal systems of the era, the Thurn and Taxis, the French Royal Post and the British Post Office. He then explores how the post worked, from the folding and sealing of letters to their collection, sorting, and transportation. Beyond providing service to the general public, these systems also furnished early modern states with substantial revenue and effective surveillance tools in the form of the Black Cabinets or Black Chambers. Caplan explains how postal services highlighted the tension between state power and the emerging concept of the free individual, with rights to private communication outside the public sphere. Postal systems therefore affected how letter writers and readers conceived and expressed themselves as individuals, which the author demonstrates through an examination of the correspondence of Voltaire and Rousseau, not merely as texts but as communicative acts. Ultimately, Jay Caplan provides readers with both a comprehensive overview of the changes wrought by the newly-public postal system - from the sounds that one heard to the perception of time and distance - and a thought provoking account of the expectations and desires that have led to our culture of instant communication.

"Ninety-nine percent of Filipinos are waiting for a telephone and the other one percent for a dial tone." - Lee Kuan Yew, November 1992. A decade after the above quote, far reaching reforms in the telecommunications sector has dramatically changed the situation in both the Philippines and Malaysia. By looking at the institutions and actors that drove these changes, this book examines state capacity, market reform, and rent-seeking in the two countries. In doing so, the study challenges conventional depictions of the Malaysian and Philippine states. It contends that despite the weakness of the Philippine state, reform occurred through a coalition that out-manoeuvred vested interests. In Malaysia, although considered a strong state, patronage and rent-seeking played key roles in policy adoption and implementation. The study also demonstrates how the nature of groups supporting reform shapes policy implementation and its outcomes. Finally, while liberalisation removes monopoly rent, this book shows that it can also create other types of rents.

Because the wireless industry is less capital intensive than others sectors in the telecommunications marketplace, it is expected to enjoy continued profitability. With survival at stake, telecommunications companies must ready themselves for battle to win access and operations rights in the wireless communications spectrum. This book maps out the strategies required to fight this battle by explaining how a telecommunications company should structure its entry and operations in the spectrum.

Western and Central Europe contains both strong established and new, emerging markets for US and European mobile communications companies. This book is a comprehensive analysis of the current status and future integration prospects in these markets, with clear, in-depth explanations of standards, regulations and technology. Markets are identified and compared, showing where future growth will happen and when.

Based on a policy-making theoretical framework and on the recent experiences of 10 developing countries, this study explores the factors that lead to the success or failure of telecommunications reform. It provides universal conclusions that might help predict the success or failure of telecommunications policies, such as, privatization and liberalization, in other nations that are moving towards reform. This book is an original contribution to our understanding of the rapid and often complex transformations in telecommunications policies. It defies previous assumptions about conditions for success and failure of policy implementation. Although numerous publications deal with telecommunications policy reform in Europe or the United States, little has been written about it in the developing world. This book fills the gap and will be invaluable for academics, policy makers, and others concerned with communications, economic development, and international business.

Essays, based on five years of survey research in Iowa and case study examples from across the United States, examine the implications of telecommunications technologies for rural community development. Supported by data from five years of survey and case study research, telecommunications adoption and use is explored in nine sectors of the rural community to determine the influence these organizations and institutions have on telecommunications development within the broader rural community. These sectors include local government, economic development, business, newspapers, library services, health care, university extension to communities, and farming. Also considered are the factors that promote and retard telecommunications development, particularly the impact of telecommunications policy, the availability of state-of-the-art infrastructure and service, and the involvement of telephone companies in local community development. Using a community development framework, this work discusses the physical, financial, human and social capitals necessary for holistic community development and the significance of critical mass, the roles of internal and external networks, as well as vertical and horizontal linkages, and the importance of visionary leadership and the championing of telecommunications.

Social Science and telecommunications scholars will appreciate the interdisciplinary approach these case studies represent. In addition, this research is intended to assist local leaders, community service providers, businesses, community officials, and state policy makers in capturing the potential benefits of innovative telecommunications technologies for local economic development, while avoiding potential problems and pitfalls. Essays are organized in three sections. The first presents theory, policy, and issues within a community development framework. The second discusses perspectives and actions of community sectors in their adoption and use of telecommunications. The third examines what occurs within an organization as it implements a new telecommunications system. Charts and graphs enhance the text and a glossary of terms is provided.

Broadband technology is ushering the telecom industry through a unique period of change with profound business implications for suppliers and users. This single source describes the four major broadband technologies that are shaping telecommunications networks: frame relay; optical fiber (including SONET); distributed queue dual bus (DQDB); and asynchronous transfer mode (ATM).

Combines four approaches to the subject: the reporting of newsworthy developments, the analysis of these developments, the synthesis of decisions and events occurring over widely dispersed areas, and the author's judgment and opinion about the significance of these events. Chapters discuss the indus

This book examines and compares policy making in telecommunications in Britain and France over the last three decades. The book examines questions related to liberalization, regulation and the role of the nation state in an increasingly international economy.

This work describes all aspects of service provision, from the definition of customer need to the day-to-day techniques of managing customer satisfaction. It includes guidelines for negotiating a service level agreement, methods for understanding the customer's requirements, and the identification of key issues associated with help-desks and customer assistance centres. The book is intended for IT and telecommunications managers, service suppliers, system architects, designers and help-desk staff in businesses using networks and communications services to achieve high level services.

Since the breakup of AT&T in the early 1980s, many scholars and others have argued that telecommunications regulatory policy, especially at the state level, must change dramatically to fit new market conditions. To others, particularly state regulators, lawmakers, and smaller competitors, the proper response is one of slow, incremental change in regulatory policy. This volume explores these issues by using a unique multidisciplinary lens to focus on the problems of market power and cost allocation in long distance telecommunications markets. The contributors approach the subject from the traditional perspectives of economics and law but also incorporate developments in newer disciplines such as operations research, decision theory, policy analysis, and corporate strategy. Each section includes a series of main papers as well as critical reviews by scholars using methodologies from other disciplines. The result is an unusually comprehensive treatment of the complex regulatory issues facing the telecommunications industry today. The volume is divided into two primary sections which deal with market power and cost allocation in turn. The first part opens with a paper which examines market power from the perspective of legal analytics. Two economists then employ the methodologies of antitrust law and economics to survey the approaches of various states to the problem of identifying telecommunications market power. The third main paper in this section analyzes the market power concept from the particular economic perspective of contestable market theory. Turning to cost allocation issues, the contributors argue for the applicability to long distance markets of a new cost allocation methodology developed by NRRI for local exchange service. The topic is then approached by using a series of regulatory fables in which various possible incentive schemes are used to induce supposedly efficient behavior, with cost allocation as a resulting side issue. Each main paper is followed by one or more critical discussant papers. Finally, contributor Alfred Kahn draws on his long experience as a scholar and regulator to examine the current problems of telecommunications regulation in their historical context and to make some predictions about the future course of regulation in the industry. An important contribution to the business literature, this volume is a must acquisition for any library dealing with the telecommunication industry.

Regulatory change has come to characterize global telecommunications in the 1990s. In this timely book, contributors of recognized distinction and knowledge provide a range of perspectives and discuss a variety of approaches to telecommunications issues, providing broad coverage of telecommunications regulatory policies. In its analysis of public policies for deregulating telecommunications services, the work emphasizes the business strategy implications entailed by each public policy. The volume argues that globalization and interdependence are forcing governments to adjust their policies; that technology often eclipses voluntary government policies; and that all multinational corporations, through their investment strategies and R&D efforts, are important actors in regulatory policy, as are national and international agencies.

The economic analysis of the digital economy has been a rapidly developing research area for more than a decade. Through authoritative examination by leading scholars, this Handbook takes a closer look at particular industries, business practices, and policy issues associated with the digital industry. The volume offers an up-to-date account of key topics, discusses open questions, and provides guidance for future research. It offers a blend of theoretical and empirical works that are central to understanding the digital economy. The chapters are presented in four sections, corresponding with four broad themes: 1) infrastructure, standards, and platforms; 2) the transformation of selling, encompassing both the transformation of traditional selling and new, widespread application of tools such as auctions; 3) user-generated content; and 4) threats in the new digital environment. The first section covers infrastructure, standards, and various platform industries that rely heavily on recent developments in electronic data storage and transmission, including software, video games, payment systems, mobile telecommunications, and B2B commerce. The second section takes account of the reduced costs of online retailing that threatens offline retailers, widespread availability of information as it affects pricing and advertising, digital technology as it allows the widespread employment of novel price and non-price strategies (bundling, price discrimination), and auctions, as well as better tar. The third section addresses the emergent phenomenon of user-generated content on the Internet, including the functioning of social networks and open source. Finally, the fourth section discusses threats arising from digitization and the Internet, namely digital piracy, privacy and internet security concerns.

This superb introduction examines all aspects of implementation from concept to reality, and spells out the pros, cons, and effects of EDI in your organization. The cost of EDI hardware, software, training, transmission, and maintenance are broken down and clearly explained to prevent problems and maximize benefits. Checklists and procedural guidelines are also offered to ease your EDI transition -- so that you're never left with a system you can't put online quickly and efficiently.

Recent work in the field of telecommunication economics, with particluar emphasis on its international regulatory aspects, is the focus of the present volume, which assembles an annotated bibliography of nearly four hundred authoritative and up-to-date books and articles on more than fifteen related topics.

Offers synthesized information on the rapidly evolving technology of digital cellular radio, including historical development, current status, and future trends of the mobile telephone field.

In this timely collection of essays, leading economic and communication scholars examine major policy issues confronting federal and state regulators in the telecommunications industry. The essays describe how past regulatory decisions have contributed to a growing tension between emerging competition and the preservation of specific social objectives like the continuance of universal service, and thus provide a unique perspective on the current public policy debates. Although each author discusses a different policy issue, the common theme in this volume is the compelling argument that past regulatory decisions, which were often motivated by political compromises rather than sound economic analysis, are the primary source of inefficiency that exists in the telecommunications industry today.

This insight points to potential harm that legislators may create from ignoring economic forces when deregulating an industry. The Telecommunications Act of 1996 is an example in which deregulation has created more, not less, regulatory barriers affecting competitors. The authors challenge policy makers to consider no regulation to insure that competitive forces determine prices, quantities, and quality of service for the vast array of telecommunication services available in today's marketplace.