This book proposes for the first time the concept of communication 4.0, exploring its nature in detail, and offering predictions for the future development of the telecommunication industry. Based on an in-depth analysis of hierarchical communications requirements, it applies Maslow's Model to telecommunication and illustrates the model's five degrees.

The traditionally separate Fixed, Mobile, and Internet sectors have been evolving recently toward a single sector, offering numerous implications for those involved in technology and business. It is therefore essential for telecommunication professionals to get a keen grasp of where the industry is heading. Providing a solid foundation in the industry, Introduction to Mobile Communications: Technology, Services, Markets explores the core requirements of modern mobile telecommunications-from markets to technology. It explains how wireless systems work, how mobility is supported, the underlying infrastructure, and what interactions are needed among the different functional components. The book also examines how mobile communications are evolving in order to meet the changing needs of users. The information provided in the book comes primarily from the four core modules of the Certificate in Mobile Communications Distance Learning program run by the Informa Telecoms Academy in London. Designed by a highly experienced training development team, the program examines the complex and fascinating world of mobile communications. Designed to give a broad picture of mobile communications, the book provides an excellent grounding for those involved in both business and engineering-leaving them much better equipped to fulfill roles within their current or prospective companies

Most of us would consider the emergence of large-scale communication networks to be a twentieth-century phenomenon. The first nationwide data networks, however, were built almost two hundred years ago. At the end of the eighteenth century, well before the electromagnetic telegraph was invented, many countries in Europe had fully operational data communications systems, with altogether close to one thousand network stations.

This book gives a fascinating glimpse of the many documented attempts throughout history to develop effective means for long-distance communications. The oldest attempts date back to millennia before Christ, and include ingenious uses of homing pigeons, mirrors, flags, torches, and beacons.

The book then shows how Claude Chappe, a French clergyman, started the information revolution in 1794, with the design and construction of the first true telegraph network in France. Another chapter contains the first English translation of a remarkable document on the design of optical telegraphs networks, originally written in 1796 by the Swedish nobleman Abraham Niclas Edelcrantz.

This revised casebook-plus-commentary offers a basic introduction to the traditional regulation of telephone companies as well as the new lines of businesses they have entered. Drawing on historical and contemporary court decisions as well as on FCC and legislative materials, Brenner documents and evaluates the past twenty years of regulation of the telecommunications industry. In particular, he traces the major regulatory changes from the time of AT&T's single-firm dominance to the increasingly competitive marketplace of today. The law and literature necessary to understand the development and trends in telecommunications are voluminous and, up until now, have been difficult to locate in one place. This book presents the critical concepts and shifts in communications policy coherently and concisely. In this revised and expanded edition, Brenner provides excerpts and comments upon the key decisions in the field, ordering them in a readily accessible manner. He assumes no specialized background in technology, law, or economics. Brenner provides an ideal introduction to this increasingly important field for professionals as well as for scholars and students interested in communications and communications policy.

The forthcoming privatization of the German Telekom and the opening of the European Market create a demand for competition of all communication service companies across the borders. In order to gain an overall view on the worldwide strategies of the important and especially active Telecommunication companies, the "Munchner Kreis" has organized a congress, entitled "Global Players in Telecommunication."
In this volume, leading representatives of the most important public telecommunication companies are explaining their present situation and specifying their future activities."

This volume brings together scholars and policymakers to address the issue of telecommunications policy in developing countries. It elaborates on the position that economics and technology determine the framework for discussion, but politics makes the decision. Politics, in this case, refers to the dynamics of the power structure generated by the historical and contemporary context of state, social, economic, and cultural forces. The chapter authors address the system of information transportation -- the telecommunications sector in developing countries ranging from low-income countries with overburdened, rural roads in south Asia and Africa trying to catch up to digitalized fibre-optic superhighways in middle income countries such as Singapore.
The organization of the book reflects a contextually situated intellectual viewpoint. The first part presents a historical and conceptual introduction to changes in the organization of telecommunications. The second part analyzes the major external and internal forces that have influenced the process of private sector participation in telecommunications. The third part offers ten comparative country case studies that provide evidence of the diverse conditions, goals, and processes of the realignment of public and private tasks in the telecommunications industry. Finally, contributors address the issue of regulation from differing positions -- a pragmatic, "how-to-cope" discussion for developing country decision makers.
The diverse perspectives in this volume should provide help to developing countries in their struggle with proposals received from international banks, private investors, interested "big powers," and their consulting firms.

This collection presents rare documents relating to the development of various forms of communication across Africa by the British, as part of their economic investment in Africa. Railways and waterways are examined.

"John Ilhan: A Crazy Life" tells the fascinating story of John Ilhan -- a working-class immigrant who overcame incredible odds to become one of the richest men in Australia. Founder of phenomenally successful mobile telephone company Crazy John's, Ilhan tragically passed away in 2007 at the age of forty-two.

As told through the eyes of his family, friends and colleagues, this poignant biography reveals new insights into the man behind Crazy John's, the wife and four children he left behind and his David and Goliath battle with Telstra.

Ilhan's inspirational journey shows how self-belief, passion and a never-say-die attitude can see you achieve your dreams.

"When you share your life with a true achiever it's hard to fully comprehend the impact they can have on the broader community. Unfortunately for my family, I learned about that impact the day John passed away."
--Patricia Ilhan, co-founder, Ilhan Food Allergy Foundation

"When John passed away we lost a truly wonderful person who was a giant at everything he did and a truly free spirit. The amazing thing was he'd only just started to make his mark on the wider community."
--Brendan Fleiter, Chief Executive Officer, Crazy John's

..".he was a migrant from Turkey who grew up in Broadmeadows and rose to a very senior position in our community. To my mind John lived until he was 100; he just did it in forty-two years."
--Eddie McGuire, President, Collingwood Football Club

This compilation of original essays by an international cast of economists, regulators and industry practitioners analyzes some of the major issues now facing postal and delivery services throughout the world as competition from information and communication technologies (ICT) has increased. Competition has become increasingly important in the postal sector for some time in the form of alternative entrants providing mail delivery. However, the competition from ICT in the form of email and instant messaging, the Internet, Facebook and other forms of social networking and portable wireless devices such as the iPad and Kindle may be even more significant. Mail volumes are falling and the economies of scale that have made possible daily deliveries to every address are being eroded. This book assesses volume these declines resulting from this so-called `eSubstituion' and looks at the ways the postal sector can adapt to the rapid changes resulting from ICT. The impact of electronic invoicing on transactions mail, and the impact on bulk mail of electronic forms of advertising are examined. Strategies, including pricing and access policies, are discussed in the context of the increasing impact of ICT. A rethinking of the role of mail in an electronic age is taking place and this book provides the cutting-edge of this rethinking and the attempts of POs to reinvent themselves while continuing to meet the public's expectation of continuing ubiquitous daily deliveries of traditional mail products. Undergraduate and postgraduate students and researchers in regulation, competition law, innovation and public sector economics along with institutional libraries and industry professionals will find this volume informative and useful.

In an increasingly interconnected world, "Communication Networks Economy" provides the rational understanding necessary to provide universal access to communication means in an efficient way. This book presents the principal elements of the economics of a network as it stands today, taking into account experiences of technicians in the field. The author gives a simplified picture of the current situation in terms of structures and architecture of a network, bearing in mind the necessary quality of service and the profitability of investments, accompanied by references to recent economic works. An overview is given on the general themes of regulation and tariff principles, and the relations between supply and demand, from the perspectives of professional and residential users and network operators. Different aspects of the present situations of networks and the incidence of the Internet on the economy are also presented. In conclusion, the reader will obtain an overview of the most significant issues likely to influence the economics of communications networks as they are today.

This compilation of original essays by an international cast of top scholars addresses some of the major issues now facing postal and delivery services throughout the world. The European Commission and member states wrestle with the problem of how to implement the scheduled liberalization of these sectors and maintain the universal service obligation while the United States Postal Service is coming to terms with the Postal Accountability and Enhancement Act. In addition, the book addresses the impact of electronic competition as well as other problems facing the field. The contributors analyze pressing issues such as access to infrastructure and service elements, changes in the national regulations of EU countries, forecasting mail volumes and the evolving market environment, issues surrounding universal service and others.Undergraduate and postgraduate students and researchers in regulation and public sector economics along with industry professionals will find this volume informative and useful.

This timely work examines the interplay between intellectual property protection and antitrust rules in the communications industry, with particular focus upon the role of externalities in that interplay. There is substantial discussion of the innovation process and of how companies leverage their intellectual property rights in order to obtain market leadership. Particular emphasis is also placed upon how legal doctrines have developed to cope with these issues, and related economic analysis is also discussed.

This 2005 book is a comparative history of the economic organisation of energy, telecommunications and transport in Europe in the nineteenth and twentieth centuries. It examines the role that private and public enterprise have played in the construction and operation of the railways, electricity, gas and water supply, tramways, coal, oil and natural gas industries, telegraph, telephone, computer networks and other modern telecommunications. The book begins with the arrival of the railways in the 1830s, charts the development of arms' length regulation, municipalisation and nationalisation, and ends on the eve of privatisation in the 1980s. Robert Millward argues that the role of ideology, especially in the form of debates about socialism and capitalism, has been exaggerated. Instead the driving forces in changes in economic organisation were economic and technological factors and the book traces their influence in shaping the pattern of regulation and ownership of these key sectors of modern economies.

Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues to be a growing practice amongst governments and corporations in their attempts at controlling costs and providing new services. While incredible advances in technology have permitted the use of distant and "offshore" labor forces, the grander reshaping of an international political economy of communications has allowed for the acceleration of these processes. New and established labor unions have responded to these changes in the global regimes of work by seeking to organize call center workers. These efforts have been assisted by a range of forces, not least of which is the condition of work itself, but also attempts by global union federations to build a bridge between international unionism and local organizing campaigns in the Global South and Global North. Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labor studies.

Bringing together contributions from high level EU officials and prominent academic economists on one of the most exciting issues in industrial economics, this timely book aims to promote dialogue between policy and academic research, and provides a unique forum for debate on the new European regulatory framework in telecommunications. Contributing to a convergence of legal and economic approaches, The Economics of Antitrust and Regulation in Telecommunications integrates economic theory into current EU antitrust policy within the sector. The book addresses the role of competition and regulatory policies on a number of key issues in telecommunications, such as market definition, collective dominance, access to networks, and allocation of scarce resources. A must-read for anyone connected to the telecommunications sector, this book will appeal to anyone interested in European competition policy and regulation, from economic scholars and industry professionals to policymakers and policy analysts.

Originally published in 1992 this book charts the global restructuring of telecommunications industries away from the monopoly structures of the past towards increased competition, deregulation and privatization. The book's authors are international policy-makers and scholars, who examine the regulatory environment within a theoretical and historical context. The book looks at the roots of regulatory and legislative changes by discussing individually the countries at the forefront of the revolution: the UK, France, Germany, Japan and the United States. It examines the impact of new technology for consequences of change in trade and government policies.

"…take on network design and performance issues and win!" Building on the first edition’s success, this second edition includes a substantial amount of new material, particularly to reflect the growth in the importance of traffic engineering for IP. Since the publication of the first edition there has been considerable work in the IP community to make the technology QoS aware. Essentially the techniques and mechanisms required to do this are generic, but are often disguised by the use of confusing jargon. The authors keep things intuitive and easy to understand, offering a simple and imaginative approach to analytical techniques and providing a fundamental grasp of queueing methods for key switching, buffering, and traffic control functions. Armed with this second edition, engineers and students will be able to tackle the network design and performance issues of today’s - and tomorrow’s - technologies … with confidence! Features include:

• Essentials of IP and ATM performance evaluation using analysis and simulation
• Key formulas for traffic and queueing behaviour
• Practical examples, graphs and tables for design and dimensioning
• Introduction to simulation, including accelerated techniques

• Four chapters dedicated to IP queueing, resource reservation, buffer management and self-similar traffic
• Excess-rate analysis fully explained - leading to many simple-to-use solutions for both IP and ATM
• Summary chapter of traffic issues and solutions, giving a route map to all formulas, their parameters, usage and location
• An accompanying website featuring all the formulas in MathCAD files so you can try them out for yourself!

Since 2000, there has been an ideologically driven experiment carried out in the UK to change the postal service provided by Royal Mail, to one beholden to the mantra of competition, profit and privatisation. This is the story of those in the frontline of change.

In 2011 the Philippines surpassed India to become what the New York Times referred to as "the world's capital of call centers." By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Nation on the Line Jan M. Padios examines this massive industry in the context of globalization, race, gender, transnationalism, and postcolonialism, outlining how it has become a significant site of efforts to redefine Filipino identity and culture, the Philippine nation-state, and the value of Filipino labor. She also chronicles the many contradictory effects of call center work on Filipino identity, family, consumer culture, and sexual politics. As Padios demonstrates, the critical question of call centers does not merely expose the logic of transnational capitalism and the legacies of colonialism; it also problematizes the process of nation-building and peoplehood in the early twenty-first century.

The economic analysis of the digital economy has been a rapidly developing research area for more than a decade. Through authoritative examination by leading scholars, this Handbook takes a closer look at particular industries, business practices, and policy issues associated with the digital industry. The volume offers an up-to-date account of key topics, discusses open questions, and provides guidance for future research. It offers a blend of theoretical and empirical works that are central to understanding the digital economy. The chapters are presented in four sections, corresponding with four broad themes: 1) infrastructure, standards, and platforms; 2) the transformation of selling, encompassing both the transformation of traditional selling and new, widespread application of tools such as auctions; 3) user-generated content; and 4) threats in the new digital environment. The first section covers infrastructure, standards, and various platform industries that rely heavily on recent developments in electronic data storage and transmission, including software, video games, payment systems, mobile telecommunications, and B2B commerce. The second section takes account of the reduced costs of online retailing that threatens offline retailers, widespread availability of information as it affects pricing and advertising, digital technology as it allows the widespread employment of novel price and non-price strategies (bundling, price discrimination), and auctions, as well as better tar. The third section addresses the emergent phenomenon of user-generated content on the Internet, including the functioning of social networks and open source. Finally, the fourth section discusses threats arising from digitization and the Internet, namely digital piracy, privacy and internet security concerns.

Telecommunications media include radio, cable, satellite services, multimedia, the Internet, cable TV, telephony, broadcast radio and TV. This book deals with the policies, laws, impact and fast-moving developments in a field which impacts the world in a multitude of ways - not all of which are benign. This book presents the latest research in the field. Topics discussed in this book include telemarketing and the implementation of the Do Not Call Registry; mobile telephones and motor vehicle operation; internet and the workforce; models in wireless telecommunications; and society and media industries.

The postal and delivery sector has been the subject of considerable interest in recent years. This book brings together a number of contributions directed at understanding developments in the field of postal reform. The authors review the experience and plans of individual countries to provide some perspective on the problems faced in the area and the varied approaches being taken to address them. They also review key elements of policy and strategy that are important in this debate. Gradual change occurred throughout the world's postal systems during the 1990s and into the 21st century. Regulatory and legal developments, together with advances in micro-electronics, fiber optics, and electronic substitution, continue to have a major impact on the sector. Regulatory changes have been most visible in Europe with the approval of the 3rd Postal Directive for the European Union in 2008. However, Europe has not been alone in facing these changes. Legislators in the US have also attempted to respond to changes in postal markets with the Postal Accountability and Enhancement Act of 2006 (PAEA). Similar trends toward restructuring and reform of the sector are evident in other countries as well. This comprehensive book analyzes and describes the forces underlying these changes, the nature of the responses to them at national and regional levels, and some of the major challenges that postal operators, postal customers, and regulators are likely to encounter in the future. Scholars and students of regulation in general and those specifically interested in the postal and delivery sector will find this volume invaluable, as will policymakers and professionals within the industry.

" From Iron Fist to Invisible Hand" uses telecommunications policy as a window to examine major contradictions in China's growth as an economic and political superpower. While China policy analysts wonder why the government occasionally restrains growth and raises prices, technologists marvel at how the telecommunications industry continues to grow enormously despite constraints and unpredictability in the market. Frustration is pervasive in the business environment, where regulations are constantly changing. This book provides six policy-focused case studies, each centered on a question with implications for telecome stakeholders, such as: Who is the regulator?Who are the regulated? Which foreigners can enter China, thereby regulating wholesale prices, setting consumer prices, and introducing Internet and innovative technologies? These cases explain the government's liberal and conservative approach toward reform, the policies that both promote and constrain business, and the major hurdles that lie ahead in telecommunications reform.