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Books > Social sciences > Sociology, social studies > Social institutions > Work & labour
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A Nation on the Line - Call Centers as Postcolonial Predicaments in the Philippines (Paperback)
Loot Price: R706
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A Nation on the Line - Call Centers as Postcolonial Predicaments in the Philippines (Paperback)
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In 2011 the Philippines surpassed India to become what the New York
Times referred to as "the world's capital of call centers." By the
end of 2015 the Philippine call center industry employed over one
million people and generated twenty-two billion dollars in revenue.
In A Nation on the Line Jan M. Padios examines this massive
industry in the context of globalization, race, gender,
transnationalism, and postcolonialism, outlining how it has become
a significant site of efforts to redefine Filipino identity and
culture, the Philippine nation-state, and the value of Filipino
labor. She also chronicles the many contradictory effects of call
center work on Filipino identity, family, consumer culture, and
sexual politics. As Padios demonstrates, the critical question of
call centers does not merely expose the logic of transnational
capitalism and the legacies of colonialism; it also problematizes
the process of nation-building and peoplehood in the early
twenty-first century.
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