Telecommunications Industry in India represents the first comprehensive study of a state-run enterprise in the telecommunications industry. The study traces over a period of half a century (1948-2009) the growth and decline of Indian Telephone Industries (ITI). At the heart of the monograph stands one central interrogation: How does the socio-technical system of production in a state-controlled firm shape the relations linking the four main actors: the state, management, union and workers? The original contribution of this book lies in combining business history and labour history within a single conceptual framework. The author evaluates the broader conclusions about the telecommunications industry and public sector through the lens of an individual firm to arrive at a more nuanced understanding of the dynamics of change in the globalizing Indian economy. The work is well in command of the literature on the global business history counterparts of ITI in the telecommunications industry. It is further strengthened by the use of French material on the subject which is now accessible for the first time in English. Please note: Taylor & Francis does not sell or distribute the Hardback in India, Pakistan, Nepal, Bhutan, Bangladesh and Sri Lanka

Broadband is one of the most transformative technologies of the 21st century, yet our understanding of its regional impacts remains somewhat rudimentary. Not only are issues of broadband pricing and speed relevant in this context, but the overall quality of service for broadband can often dictate its impacts on regional development. This book illuminates the regional impacts of this pervasive and important technology. The principle aim of this book is to deepen our understanding of broadband and its connections to regional development. First, it uses a geospatial lens to explore how the relationship between broadband and regional development influences access to technology platforms, dictates provision patterns, and facilitates the shrinkage of space and time in non-uniform and sometimes unexpected ways. Second, it book provides a comprehensive guide that details the strengths and weaknesses of publically available broadband data and their associated uncertainties, allowing regional development professionals and researchers to make more informed decisions regarding data use, analytical models and policy recommendations. Finally, this book is the first to detail the growing importance of broadband to digital innovation and entrepreneurship in regions. This book will be of interest to regional development professionals and researchers in economics, public policy, geography, regional science and planning.

Promoting New Telecom Infrastructures examines how current telecom infrastructures are transforming from dedicated networks supporting either voice, data or broadcasting services to converged networks that support a wide variety of communication services, often denoted as Next Generation Networks (NGN). A current key challenge is therefore to define strategies, which can stimulate demand and investments in NGN in order to ensure development of adequate information infrastructures. With contributions from leading authorities in the field, this innovative book explores the three key themes related to this challenge and to strategies for the stimulation of demand and supply for NGN: strategies for expansion of broadband, pricing in NGN and development and pricing of mobile services. This exciting work will be warmly welcomed by academics and researchers of telecommunications policy, innovation and technology studies, as well as those concerned with regulation and governance.

When the need for telephone operators arose in the 1870s, the assumption was that they should all be male. Wages for adult men were too high, so boys were hired. They proved quick to argue with subscribers, so females replaced them. Women were calmer, had reassuring voices and rarely talked back. Within a few years, telephone operators were all female and would remain so. The pay was low and working conditions harsh. The job often impaired their health, as they suffered abuse from subscribers in silence under pain of dismissal. Discipline was stern-dress codes were mandated, although they were never seen by the public. Most were young, domestic and anything but militant. Yet many joined unions and walked picket lines in response to the severely capitalistic, sexist system they worked under.

Telecommunication has undergone unprecedented change in recent times. Two hundred years ago, Sir Francis Ronalds foresaw its development and imagined a world of 'electrical conversations'. His subsequent creations, the most important of which include an early version of the telegraph, have had significant impact on modern living. Little recognized until now, his extraordinary legacy is brought to life through never-before published sources written by people close to the man himself.In this book, details of Sir Francis's inventions - covering areas as diverse as electrical devices, weather forecasting, photography, art, mass production, and even fishing - are interwoven with personal and professional tales of achievement. Fresh light is shone on controversies and precedence in several important discoveries. Using both anecdotal and scientific evidence, it is written for those interested in the pursuit of science in the 19th century and the fascinating developments which have proved essential to the technological revolution of the 21st century.

The telephone used to be a luxury item. Today, 95% of Americans have telephone service, and many carry their phones wherever they go. Few inventions have contributed more to modern culture and society than the telephone, yet almost no one recognized the true potential upon its introduction. This book presents the development of the telephone from its invention in 1875 to the present day. Over the course of the 20th century, the interactions between corporate, technological, and legislative and judicial factors determined the course of the industry. Battles were fought over patents, monopolies, regulation, and deregulation. AT&T became, for a time, the largest company in the world-and a protected monopoly. The move from monopoly to competitive services was long and difficult, and its complexity has only grown.

McMaster considers the numerous roles of players who affected the industry, including telecommunications carriers-especially AT&T-the government and its agencies, and the courts. Technology's role is also examined throughout telephone's development and maturation. McMaster chronicles the fascinating story of the telephone's rise, its spread to ubiquity in today's society, and the billion-dollar industry it has engendered. This accessible history is ideal for students seeking a clear, concise introduction to one of the landmark American industries of the 20th century.

Using data from a wide selection of states including EU members and the US, this new work on media regulation analyses and compares developments across the telecommunications and broadcasting sectors. Using national studies, the book examines the ability of the law and other regulatory techniques to influence such a rapidly changing area. It exposes clearly the regulatory choices that are being made to control the so-called 'new media', including the internet, as well as examining the methods used to govern the more conventional media.

The revolution of wireless communications has only just begun to transform the telecommunications industry worldwide. This book offers insight into the possible options for corporate strategists and government policymakers as they look to harness the expansion of wireless communications to meet the goals of sustainable telecommunications development. Using a multidisciplinary approach which combines policy research, legal analysis, business economics, and models of sustainability from the environmental sciences, the book compares the development of wireless communications in four countries: the United States, the United Kingdom, Russia, and Brazil.
The comparative analysis points to common themes and opportunities, including:
* breaking down the barriers between wireless and wireline access by changing the regulatory design which constrains service providers;
* targeting the development potential of wireless access through the utilization of new technologies and service models; and
* using wireless access as the basis for full facilities-based competition in both developing and developed world markets.
No other book today offers this broad a context for a discussion of wireless communications and its potential impact on the evolution of the telecommunications industry.

Broadband is one of the most transformative technologies of the 21st century, yet our understanding of its regional impacts remains somewhat rudimentary. Not only are issues of broadband pricing and speed relevant in this context, but the overall quality of service for broadband can often dictate its impacts on regional development. This book illuminates the regional impacts of this pervasive and important technology. The principle aim of this book is to deepen our understanding of broadband and its connections to regional development. First, it uses a geospatial lens to explore how the relationship between broadband and regional development influences access to technology platforms, dictates provision patterns, and facilitates the shrinkage of space and time in non-uniform and sometimes unexpected ways. Second, it book provides a comprehensive guide that details the strengths and weaknesses of publically available broadband data and their associated uncertainties, allowing regional development professionals and researchers to make more informed decisions regarding data use, analytical models and policy recommendations. Finally, this book is the first to detail the growing importance of broadband to digital innovation and entrepreneurship in regions. This book will be of interest to regional development professionals and researchers in economics, public policy, geography, regional science and planning.

Markets which have been previously out-of-reach for companies other than monopolies or other protected firms, are increasingly being opened up to new entrants. Greater competitive pressure implies that more sophisticated business strategies must be formulated by all companies cooperating in emerging markets. This book focuses on strategy in emerging telecommunications markets in a liberalized Europe, particularly in the UK and Sweden. The book provides: * a literature review and applications of strategy concepts and key correlations * applications of a market establishment model and the strategic states model * a description of competition amongst telecom operators in the UK and Sweden * detailed case-studies of strategies of telecom operators in Europe * the identification of patterns and processes valid for emerging markets in general. Whilst the industry focus in the book is telecommunications, the framework and the models explored and developed provide guides to strategy formulation irrespective of the market under consideration. Strategy in Emerging Markets will make valuable reading for strategy researchers, students and for corporate strategists. It will be of particular interest to those wishing to plot recent developments in the telecommunications industry.

During this era of construction of the information superhighway, this volume presents a prudent analysis of the pros and cons of continuing state regulation of telecommunications. While interested parties either attack or defend state regulation, careful scholarly analysis is required to strike the appropriate balance of regulatory federalism. Focusing on regulation in the 1990s, it uses a positive political economy perspective to analyze enduring state-federal conflicts and to weigh the justifications and explanations for continuing state telecommunications regulation, or for changing its structure. It also considers normative concerns and makes recommendations about how to improve telecommunications policy. Seriously concerned with assessing the problems surrounding cost burdens for different categories of consumers, market entry for different firms, economic growth and the information infrastructure, global competitiveness, and control over information, this volume attempts to provide answers to the following specific questions: * How are states regulating telecommunications in the brave new world of global markets, fiber optics, and digital technology? * Do states vary significantly in their regulatory models? * How are the politics of state and federal regulation different? * Would a different federal-state relationship better serve national telecommunications goals in the future? To tackle these critical questions, the scholarly perspectives of economists, lawyers, political scientists, and telecommunications consultants and practitioners are employed.

Telecommunication is, and always has been, a political technology, as the timely flow of information is a vital instrument of power. This book examines the political history of telecommunications between 1851, the year the first telegraph cable linked France and Britain, and the end of World War II. Headrick argues that telecommunication gives people options, not orders. During periods of peace, cables and radio were, as many had predicted, instruments of peace; in times of tension, they became instruments of politics, tools for rival interests, and weapons of war. the book illuminates the political aspects of information technology: the speed of telegraphy, which could diffuse conflicts in far-flung empires, but which also hastened the deterioration of diplomacy on the brink of the First World War; the broad coverage of radio, which increased public knowledge and public pressure on governments, and consequently the political interest in controlling news; and the security of telecommunications, which made communications strategy, communications intelligence, and cryptography decisive tools during the two World Wars.

This title was first published in 2001. New technologies and the liberalization of the broadcasting and telecommunications market, together with the digitalization and globalization of new services, have challenged irrevocably not only the traditional markets and instructional structures but also the legal systems of broadcasting and telecommunication sectors in the 21st century. This text takes into account changes in digital broadcasting and telecommunication by pointing out that convergence is the process through which broadcasting, telecommunication, press and information sectors are transformed into new sectors (info-com arteries, info-com products, info-com services and info-com content) in order to be fully compatible with the emerging new info-communication industry in the digital transformation and info-communication era.

This book traces important legal and regulatory developments in the first two decades since the Telecom Regulatory Authority of India (TRAI) was established, along with its political and economic aspects. It narrates the story of the institutional progress of TRAI and its influence on the growth of India's telecom sector. The telecom revolution was a game changer in post-liberalization India, a country today home to the second largest subscriber base in the world- more people have access to mobile phones than toilets. Its rapid, relentless growth has created new possibilities and challenges, including a robust regulatory policy. This book, the first comprehensive survey of TRAI's progress, examines the salient developments in regulation of the Indian telecom sector. It analyses, at the macro-institutional level, the norms and rules reconstituted over time; at the institutional level, the impact of important court judgments, relevant telecom case law (including the 2G judgment and Adjusted Gross Revenue-related cases), and the 'judicialization' of regulatory governance; and, at the micro-institutional level, the mechanisms of governance of TRAI and the way its functioning has affected the alignment of incentives in the regulatory space. It provides an overview of the regulatory framework and the context in which the telecom sector was deregulated, the structure of internal governance, and issues in telecom licensing and spectrum allotment. The book combines academic rigour and empirical research with a practitioner's perspective of the unfolding events. It will interest students and researchers of economics, law, public policy, communications technology, and ICT policy and regulation, as well as telecom sector professionals, service providers, academic experts, policymakers, and think tanks.

In this timely collection of essays, leading economic and communication scholars examine major policy issues confronting federal and state regulators in the telecommunications industry. The essays describe how past regulatory decisions have contributed to a growing tension between emerging competition and the preservation of specific social objectives like the continuance of universal service, and thus provide a unique perspective on the current public policy debates. Although each author discusses a different policy issue, the common theme in this volume is the compelling argument that past regulatory decisions, which were often motivated by political compromises rather than sound economic analysis, are the primary source of inefficiency that exists in the telecommunications industry today.

This insight points to potential harm that legislators may create from ignoring economic forces when deregulating an industry. The Telecommunications Act of 1996 is an example in which deregulation has created more, not less, regulatory barriers affecting competitors. The authors challenge policy makers to consider no regulation to insure that competitive forces determine prices, quantities, and quality of service for the vast array of telecommunication services available in today's marketplace.

i Shaping American Telecommunications /i examines the technical, regulatory, and economic forces that have shaped the development of American telecommunications services. This volume is both an introduction to the basic technical, economic, and regulatory principles underlying telecommunications, and a detailed account of major events that have marked development of the sector in the United States. Beginning with the introduction of the telegraph and continuing through to current developments in wireless and online services, authors Christopher H. Sterling, Phyllis W. Bernt, and Martin B.H. Weiss explain each stage of telecommunications development, examining the interplay among technical innovation, policy decisions, and regulatory developments. br br Offering an integrated treatment of the interplay among technology, policy, and economics as key factors defining the development of the telecommunications sector in the United States, this volume also provides: br *background material to facilitate understanding of each sector; br *contexts for many so-called "new" issues, problems, and trends, demonstrating origins from years or decades in the past; and br *careful annotation, documentation, and reference tables to enable further research on the topics discussed. br br This unique multidisciplinary approach provides a balanced view of U.S. telecommunications history, in context with relevant economic, legal, social, and technical analyses. As such, it is essential reading for advanced students in telecommunications needing to understand how the telecommunications industry and service developed to its current form. The volume will also serve as a supplemental text in courses ontelecommunications regulation, and it will be of value to professionals in the field seeking context and background for their daily work.

The proliferation of mobile media in recent years is an international phenomenon, with billions of devices sold annually. Mobile communications are now moving beyond individualized voice to mass media content--text, voice, sound, images, and even video. This will create new types of content that allow media companies and users to interact in new ways. There is a strong interest from the media and telecom industries in what manner of applications and content can be distributed in that fashion, and at what cost. To answer these questions, the book provides 18 chapters from internationally renowned authors. They identify likely types of content such as news, entertainment, peer-to-peer, and location-specific information; evaluate the economics, business models, and payment mechanisms necessary to support these media; and cover policy dimensions such as copyright, competitiveness, and access rights for content providers. This volume takes the reader through the various elements that need to be considered in the development of third generation (3G) content, and explains pitfalls and barriers. The result is a volume of interest to business professionals, academics, and policy makers. The book is international in focus and a glossary of terms is provided. There are few publications available which give an overview of this rapidly changing field.

"Shaping American Telecommunications" examines the technical, regulatory, and economic forces that have shaped the development of American telecommunications services. This volume is both an introduction to the basic technical, economic, and regulatory principles underlying telecommunications, and a detailed account of major events that have marked development of the sector in the United States. Beginning with the introduction of the telegraph and continuing through to current developments in wireless and online services, authors Christopher H. Sterling, Phyllis W. Bernt, and Martin B.H. Weiss explain each stage of telecommunications development, examining the interplay among technical innovation, policy decisions, and regulatory developments.
Offering an integrated treatment of the interplay among technology, policy, and economics as key factors defining the development of the telecommunications sector in the United States, this volume also provides:
*background material to facilitate understanding of each sector;
*contexts for many so-called "new" issues, problems, and trends, demonstrating origins from years or decades in the past; and
*careful annotation, documentation, and reference tables to enable further research on the topics discussed.
This unique multidisciplinary approach provides a balanced view of U.S. telecommunications history, in context with relevant economic, legal, social, and technical analyses. As such, it is essential reading for advanced students in telecommunications needing to understand how the telecommunications industry and service developed to its current form. The volume will also serve as a supplemental text in courses ontelecommunications regulation, and it will be of value to professionals in the field seeking context and background for their daily work.

If the 20th Century was the American Century, it was also UPS's Century. Joe Allen's The Package King tears down the Brown Wall surrounding one of America's most admired companies-United Parcel Service (UPS). The company that we see everyday but know so little about. How did a company that began as a bicycle messenger service in Seattle, Washington become a global behemoth? How did it displace General Motors, the very symbol of American capitalism, to become the largest, private sector, unionized employer in the United States? And, at what cost to its workers and surrounding communities? Will it remain the Package King in the 21st Century or will be dethroned by Amazon?

Recent advances in technology, combined with the deregulation of the telecommunication market and the proliferation of the Internet, have created a highly competitive environment for communication service providers. There is no simple recipe for pricing network service contracts in all contexts. Pricing is a complex subject, which depends on parameters of the actual market - including the degree of competition and customer demand - and parameters of technology, such as resource consumption, network architecture, resource availability, and cost.

Pricing Communication Networks: Economics, Technology and Modelling covers many important issues in providing new services, the relation between pricing and resource allocation in networks, and the emergence of the Internet and its pricing. It provides a framework of mathematical models for pricing multidimensional contracts with quality of service guarantees, and includes a useful background on network services and contracts, network technology, basic economics, and pricing strategy.

• Provides a broad overview of network services and contracts.

• Includes a primer on modern network technology and the economic concepts relevant to pricing and competition.

• Discusses mathematical models for multiplexing bursty traffic flows, and applies these to measuring network capability and deriving pricing strategies for services with statistical quality guarantees.

• Discusses definitions of cost for communication networks and explains the intricacies of cost-based pricing.

• Explains congestion pricing and its potential applications in the Internet.

• Illustrated throughout by detailed examples and figures.

• Includes coverage of specialist topics, such as regulation, multicasting, interconnection, and auctions.

Economic regulation in the telecommunications sector can be performed through economy-wide instruments, such as antitrust law and antitrust authorities, or through sector-specific instruments, such as telecommunications regulation and regulatory authorities. Relying on a comparative analysis of five countries, the present book seeks to shed some light on the respective roles of both types of instruments in liberalized telecommunications markets.

This guide covers the basics of purchasing and managing telephone equipment and services, presented in easy-to-understand terms. It focuses on the functional and practical side of telephony, how businesses can best use telephone systems to help their companies operate successfully, and helps new telecommunications managers understand the basics of the business.

This edited book serves as a companion volume to the Seventh INFORMS Telecommunications Conference held in Boca Raton, Florida, March 7-10, 2004. The 18 papers in this book were carefully selected after a thorough re view process. The research presented within these articles focuses on the latest methodological developments in three key areas-pricing of telecommunica tions services, network design, and resource allocation-that are most relevant to current telecommunications planning. With the global deregulation of the telecommunications industry, effective pricing and revenue management, as well as an understanding of competi tive pressures are key factors that will improve revenue in telecommunica tions companies. Chapters 1-5 address these topics by focusing on pricing of telecommunications services. They present some novel ideas related to pricing (including auction-based pricing of network bandwidth) and modeling compe tition in the industry. The successful telecommunications companies of the future will likely be the ones that can minimize their costs while meeting customer expectations. In this context the optimal design/provisioning of telecommunication networks plays an important role. Chapters 6-12 address these topics by focusing on net work design for a wide range of technologies including SONET, SDH, WDM, and MPLS. They include the latest research developments related to the mod eling and solving of network design problems. Day-to-day management/control of telecommunications networks is depen dent upon the optimal allocation of resources. Chapters 13-18 provide insight ful solutions to several intriguing resource allocation problems."

Contents:
Part I: Theoretical Considerations: Strategy and Some Key Correlates
1. Models of Business Strategy in Emerging Markets
Part II: Telecom Operators in the UK and Sweden: Industry Overview; Design of an Industry Study
2. Telecom Operators in the UK
3. Telecom Operatos in Sweden
Part III: Strategy Cases of Telecom Operators in Europe; Colt Telecom: Expanding in Europe
4. Cable and Wireless: Developing a Corporate Strategy
5. Netcom Systems: Developing a Corporate Strategy
Part IV: Discussion of Empirical Findings: Patterns and Processes; Business Strategies of Telecoms Operators in the UK and Sweden
6. Corporate Structure and Integration: Cable & Wireless vs. Netcom Systems

The Telecommunications Act of 1996 and the Federal Communications Commission's Local Competition Order are just two examples of the continuing monumental and far-reaching changes occurring throughout the telecommunications industry. At the 1996 Telecommunications Policy Research Conference (TPRC) -- an annual forum for dialogue among scholars and the policymaking community on a wide range of telecommunications issues -- leading industry and academic researchers presented results of their research and insights in key areas of activity, including:
*interconnection and competition;
*Internet growth and commerce;
*Internet regulation and control; and
*the political economy of telecommunications regulation.
The best of the 1996 TPRC papers are included here, representing the forefront of research in the telecommunications industry. The third in an annual LEA series of volumes based on this important conference, this collection reflects the rapid economic, technological, and social development of telecommunications. It also reflects the current state of research thinking on this issue and provides a foundation for further telecommunications policy analysis.