Trans-European networks (TENs) are a key theme in the process of integration for the EU as it enters the next millennium. The attainment of these networks stretches across many different areas of European policy and economy. The development of TENs is about establishing a series of infrastructure networks that complement the broad changes in the European economy facilitated by the development of the Single European Market. The book examines the development of TENs in the three key sectors: transport, energy and telecommunications, noting key themes and issues that need to be faced in their attainment. Attention is also paid to common problems in their realisation most notably the financing problems. The EU's strategy to develop these networks is essentially market-led yet, as the financing issues indicate, a consensus between the states in allowing commercial investment in infrastructure is proving elusive.

Many professionals in the technology industry are seeking new solutions beyond the confines of the more traditional type software tools, network design solutions and distributed systems applications. The aim of this book is to provide for them a much needed upgrade of knowledge and skills by addressing the developing technical and business perspectives which have emerged from the deregulation of telecommunications, including issues connected to costs and tariffs. It also addresses a comprehensible introduction to the research, development and implementation of agents. Based on thorough research undertaken from 1993-96 in the United States, Europe and Japan, much practical material is included, with both comprehensive examples and case studies.

Future Directions in Postal Reform brings together leading practitioners, world-wide postal administrations, and the courier industry, as well as a number of regulators, academic economists, mailers, and lawyers, to examine some of the major policy and regulatory issues facing the postal and delivery industry. Issues addressed include international postal policy; the universal service obligation; regulation; competition, entry, and the role of scale and scope economies; the nature and role of cost analysis in postal service; productivity; interaction of law and economics; and future technologies and service standards.

Changes within European telecommunication systems have been analyzed by the author with the purpose of exploring the social, political, and economic conditions that will determine the emergence of a new continental communication infrastructure by 1992. Alfred L. Thimm examines the commonly neglected institutional factors that have shaped the different responses of British, French, and German political and economic elites to both technological changes and the European Community's telecommunication strategy. The concepts of political economy are applied to explore the views and vested interests of adversaries in the intense struggle over the reform of the telecommunication systems in these key countries.

Thimm briefly reviews the historical and political roots of the telecommunication administrations in Great Britain, France, and Germany, and the technological and political events that have undermined existing institutions. He emphasizes the national importance of telecommunication as a strategic industry and its vital role as an integral part of the integrated European infrastructure. He considers the strategic role of technical standards as a device that simultaneously harmonizes European networks and serves as a marketing obstacle to non-European enterprises. The winners and losers in the struggle to adapt European telecom policy to new technological and political conditions are clearly identified.

Hardbound. The telecommunications industry is being transformed by contradictory forces: on the one hand, the trend toward global expansion by carriers, and on the other hand, fragmentation and entry in local communications. These transformations represent two sides of the same issue: a blurring of market boundaries created through technical innovation, policy liberalization, user initiatives and entrepreneurialism. The result is a complex web of overlapping network definitions, product and service markets, carrier types, technical standards, government policies, financial arrangements, and cooperative ventures. This volume discusses the complexities of these bi-polar forces and maps out the policy issues which need to be addressed today and in the future.

Mobile communications are about to enter the third stage in their development, widely known as 3G. This will bring always-on Internet access to mobile devices. This book investigates the history of mobile communications and explores the technological background to 3G in a user-friendly manner. It examines the licensing process throughout the world, and draws conclusions about the prospects for 3G through a comprehensive analysis of the issues that have been raised so far.

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

Until telegraph lines spanned the continent in the 1860s, the post office and the press worked together as the most important mechanism for distributing news and public information. Public policy linked these complementary communication agencies; the post office provided free and low-cost news-gathering services for the press as well as subsidized delivery of publications to readers. News in the Mail charts the relationship between the press and post office from colonial times through the Civil War. The book explains why the federal government underwrote the circulation of printed matter and how the postal policies governing public information reflected the cultural tensions of the early and mid-nineteenth century. News in the Mail not only looks at the government's role in disseminating news and promoting communication, but also examines the structure and implications of the early U.S. communication system. This book is a valuable source for those interested in journalism, communications history, the history of federal policies and operations, postal history, and nineteenth-century American social history.

This book is intended as a textbook for use in undergraduate and graduate courses in comparative broadcast systems, international broadcasting, and international communication. It also serves as a reference source for professionals in these fields and as a supplement manual text or reader in mass communications courses. Issues addressed include: equity in allocating frequencies and satellite orbits, the New World Information Order debate, transborder spillover and important patterns of TV programming, regulating DBS transmissions, and the future of UNESCO without U.S. participation. More than two dozen tables and maps are included in this volume.

In Precarious Battle tells how labour broking was defeated in the South African Post Office (SAPO). Labour broking has become synonymous with worker exploitation. By 2011, a third of SAPO’s workforce was employed through labour brokers. These ‘casuals’ worked alongside permanent employees, some for over a decade, but for a quarter of the salary.

David Dickinson shares the story of how labour broking provided cheap and compliant labour, and how the use of labour brokers in SAPO divided the workplace and the workforce. He charts the attempts of casuals to organise within the law and how their efforts were defeated at every turn. He describes the increasing ferocity of the wildcat strikes that followed and explains how eventually 294 casuals, the Mabarete, fought their own battle and ended labour broking.

This book reflects on how labour broking created misery for those trapped in precarious employment, how the Constitution failed casual workers and how the South African industrial relations system is unravelling.

Emerging Competition in Postal and Delivery Services brings together practitioners, postal administrators, the courier industry, regulators, academic economists and lawyers to examine important policy and regulatory issues facing the postal and delivery industries. This volume reviews such topics as cost and productivity analysis, universal service and entry, demand analysis and the structure of postal payment system, price regulation and competition.

The European Commission and its member states, along with many others, are wrestling with the problem of how to implement the scheduled liberalization of the postal sector while maintaining the universal service obligation. This book addresses some of these concerns. It is comprised of original essays chosen from among several dozen presented at the 13th Conference on Postal and Delivery Economics, which was held in Antwerp, Belgium, in June, 2005.

This volume examines the emerging tele-environment in the U.S. and abroad. Chapters deal with the global outlook, policy perspectives, future systems, telecommunictions for national development and problems and prospects for tomorrow's telecommunications. The contributors represent a cross section of the major telecommunication business and industry from the U.S., Canada, Japan, Europe, Brazil and India as well as the ITU and INTELSAT.

This study investigates whether the existing regulatory framework governing the telecommunications sector in countries in Sub-Saharan Africa effectively deals with emerging competition-related concerns in the liberalised sector. Using Uganda as a case study, it analyses the relevant provisions of the law governing competition in the telecommunications sector, and presents three key findings: Firstly, while there is comprehensive legislation on interconnection and spectrum management, inefficient enforcement of the legislation has perpetuated concerns surrounding spectrum scarcity and interconnection. Secondly, the legislative framework governing anti-competitive behaviour, though in line with the established principles of competition law, is not sufficient. Specifically, the framework is not equipped to govern the conduct of multinational telecommunications groups that have a strong presence in the telecommunications sector. Major factors hampering efficient competition regulation include Uganda's sole reliance on sector-specific competition rules, restricted available remedies, and a regulator with limited experience of enforcing competition legislation. The weaknesses in the framework strongly suggest the need to adopt an economy-wide competition law. Lastly, wireless technology is the main means through which the population in Uganda accesses telecommunications services. Greater emphasis should be placed on regulating conduct in the wireless communications markets.

This timely volume provides a comprehensive view of the economic and social research frontiers of the telecommunications and information activities in the Information Age. New technologies and deregulation characterize this rapidly growing sector, which is assuming an increasingly international character. These changes are generating a wide range of local, regional and international policy issues. An international group drawn from research, industry and policy communities outline the important frontiers on which research efforts should focus. The book emphasizes the need for the implementation of such economic and social research.

Hardbound. The convergence of telecommunications, mass media and computer technologies has brought spectacular developments of ubiquitous intelligent interconnected systems. In the course of these evolutionary changes, debate and policy has swung again towards privatization, deregulation and increased reliance upon competition. Nevertheless, the underlying and powerful role of new information continues to bring so much restructuring and organizational change, that a reassessment of ideas about competition in this dynamic context, is essential. The aim of this volume is to provide an update of research and policy debates in this important field. An international perspective is provided with contributions from academic, business and governmental communities. The volume will be invaluable to researchers in telecommunications and information activities; decision-makers in industry, government and regulatory fields; consultants; and information service provide

Telecommunications systems are central to the development of a global economy, and are fundamental to the means by which most business is conducted, organised and managed. Supported by recent sophisticated econometric analyses, the International Telecommunications Union considers the link between telecommunications and economic development to be axiomatic. This volume takes a broader view. Four themes are considered: Telecommunications and Development focuses on new technology diffusion, and the regional impact of telecommunications investment. International Dimensions provides an examination of the political, strategic and legal environment within which new communications technology evolves and is employed. Organisational Aspects is concerned with organisation-specific analyses of the role and impact of telecommunications within firms. Such an approach avoids the 'telecommunications as oil' treatment of much recent analysis. Country Studies examines telecommunications issues in the Asia-Pacific region, South America, and the former communist nations of Central and Eastern Europe. The papers tacitly stress the importance of path dependence; that is, institutional features and history, are important in determining telecommunications futures.

Managing Change in the Postal and Delivery Industries brings together practitioners, postal administrators, the express industry, regulators, economists and lawyers to examine the important policy and regulatory issues facing the postal and delivery industries. This volume reviews such topics as international postal policy, the universal service obligation, regulation and competition, entry and the role of scale and scope economics, cost analysis in postal services, and service standards. This book provides a unique perspective on the problems facing postal and delivery networks.

Several formerly independent trends including the in creasing rate of technological change, the demand for greater efficiency and productivity in R&D and innovation, and the need for applying technology to the solution of pressing social and economic problems have recently begun to reinforce each other resulting in renewed interest in technology trans fer activities and research. The proliferation of research efforts in the U. S. and Western Europe, increased corporate and governmental efforts to develop mechanisms and incentives for transfer and the growing closeness between transfer and innovation studies led to the decision to convene a meeting with representatives from both research and practice in trans fer and innovation in order to establish a "state-of-the-art" baseline and to promote discussion between the researchers and practioners from all sectors in the hope that new research will better reflect the realities of current practice and new mechanisms created by practioners might be improved through the use of knowledge generated from research. How close we came~to the second goal is a question which must be left to the fut~re. The proceedings which follow re flect the first goal. If the papers and conclusions occasional ly appear to be contradictory or repetitive, or naive, or over ly pessimistic or simply based upon too narrow a base or re search or experience, they are an accurate reflection of both the state-of-the-art and the lack of communications among in dividuals and organizations involved in similar activities.

This book shows how the hybrid model, which uses both market and committee mechanisms, explains standard setting and firm competition in the mobile communications industry. The hybrid model explains why certain mobile communication standards like GSM have become global standards while others, for example digital standards supposed by US firms, have not become global standards. The hybrid model also explains why Nokia is the leading producer of mobile phones and Ericsson the leading producer of mobile infrastructure.

When Postmaster General Creswell penned his concern about the impact 2 of electronic diversion on his postal organization, the year was 1872. General Creswell, it turned out, fretted unnecessarily. Facsimile did not achieve commercial viability until roughly a century after his tenure as Postmaster General and today that technology is fading rapidly from the communication scene. Moreover, it never appears to have significantly affected physical letter volumes. However, if General Creswell were leading a major postal organization today, he likely would feel threatened by the potential of Internet communication to cause electronic diversion of physical mail. Should recent technology developments cause the oft-predicted (but so far incorrect) inflection point that would mark the beginning of declining mail volumes. the implications from a management standpoint will be profound. The relatively fixed nature of postal costs suggest that volume declines must be offset though improved productivity, reduced cost of inputs, revenue from new products that share common costs, or reduced level of universal service.

This is a research and reference guide to the telecommunications industry in the United States, providing an account of legislative and policy changes up until the publication of the work. Contributions by scholars in telecommunications law and policy survey the post-1996 legislative field, giving overviews of the 1996 Act itself, the impact of the legislation on national and international competition, regulation of the industry and the MCI/FCC cases in California, mergers and acquisitions, taxation and FCC reform.