This timely volume provides a comprehensive view of the economic and social research frontiers of the telecommunications and information activities in the Information Age. New technologies and deregulation characterize this rapidly growing sector, which is assuming an increasingly international character. These changes are generating a wide range of local, regional and international policy issues. An international group drawn from research, industry and policy communities outline the important frontiers on which research efforts should focus. The book emphasizes the need for the implementation of such economic and social research.

This comprehensive book examines the current state of telecommunications in the Pacific Basin. The focus is on the economic, regulatory, and social change caused by the technological evolution, marketplace developments and institutional reorganization. The overall analysis of the volume evolves around a multi-stage evolutionary model of public telecommunications networks. The first part consists of analytic articles on the evolution of telecommunication networks in the region, a comparison of deregulation policies in the different countries, and an analysis of public and private cooperation in international informatics. The second part reviews telecommunications systems in individual countries, including Australia, Canada, China, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Singapore, South Korea, Taiwan, Thailand, the Philippines, and the United States.

Many of us may not realize that what we now call snail mail was once just as revolutionary as e-mail and text messages are today. As David M. Henkin argues in "The Postal Age," a burgeoning postal network initiated major cultural shifts during the nineteenth century, laying the foundation for the interconnectedness that now defines our ever-evolving world of telecommunications.
This fascinating history traces these shifts from their beginnings in the mid-1800s, when cheaper postage, mass literacy, and migration combined to make the long-established postal service a more integral and viable part of everyday life. Through original correspondence and public discussions from the time period, Henkin tells the story of how Americans adjusted to a new world of long-distance correspondence, crowded post offices, junk mail, valentines, and dead letters. Throughout, "The Postal Age" paints a vibrant picture of a society where possibilities proliferated for personal and impersonal communications.
""The Postal Age" is engagingly written, rich with anecdotes and observations that dramatize and illuminate the manifold facets of 'postal culture' in the antebellum United States. . . . a nuanced view of the complicated relationships between technologies and systems and social forms. "The Postal Age" is a major contribution to American social history and to the history of communications in general."--Geoffrey Nunberg, author of "Going Nucular: Language, Politics, and Culture in Controversial Times"

Ireland is abuzz with telecommunications. Walk up any street from Dublin to Dingle and every second person is head-down in their mobile phone. Everywhere we are bombarded with deals for fibre-this and wireless-that. The nation's software industry includes nine of the world's top ten tech firms and generates EURO50 billion in annual exports. Sitting silently around Dublin is a necklace of unmarked data centres, storing everything from airline bookings to our personal videos of cute cats. Even more anonymous are the 17 underwater cables stretching out from the coastline, carrying text messages, phone calls and internet data to and from the rest of the world. Across the country a programme to connect over half a million rural homes to the internet by fibre is rolling out. And yet it wasn't so long ago that Ireland was a largely agrarian society with a two-year waiting list just to get a landline phone installed. How did we get from that old-world Ireland to this modern super-connected one? Connecting a Nation tells this story - a story not just of cables, exchanges, SIM cards and broadband but of how telecommunications has played a pivotal role in the development of the country from 1852 to the present. Telecommunications is intimately bound up with politics and economics, with place and people. Connecting a Nation illustrates these interconnections by drawing on personal stories, from the first day of work for an operator at Dublin's new telephone exchange in 1881, via the painful process of getting a phone installed in the 1970s, to the Ryanair website created by two students that ignited the digital revolution in Ireland. Connecting the past to the present, Connecting a Nation offers an insider's perspective on how the decisions of the past continue to shape who we are as individuals - and as a nation.

If the 20th Century was the American Century, it was also UPS's Century. Joe Allen's The Package King tears down the Brown Wall surrounding one of America's most admired companies-United Parcel Service (UPS). The company that we see everyday but know so little about. How did a company that began as a bicycle messenger service in Seattle, Washington become a global behemoth? How did it displace General Motors, the very symbol of American capitalism, to become the largest, private sector, unionized employer in the United States? And, at what cost to its workers and surrounding communities? Will it remain the Package King in the 21st Century or will be dethroned by Amazon?

The completion of the Transcontinental Telegraph in 1861 completed telegraphy's mile-by-mile trek across the West. In addition to linking the coasts, the telegraph represented an extraordinary American effort in many fields of endeavor to know, act upon, and control a continent. Merging new research with bold interpretation, James Schwoch details the unexplored dimensions of the frontier telegraph and its impact. The westward spread of telegraphy entailed encounters with environments that challenged Americans to acquire knowledge of natural history, climate, and a host of other fields. Telegraph codes and ciphers, meanwhile, became important political, military, and economic secrets. Schwoch shows how the government's use of commercial networks drove a relationship between the two sectors that served increasingly expansionist aims. He also reveals the telegraph's role in securing high ground and encouraging surveillance. Both became vital aspects of the American effort to contain, and conquer, the West's indigenous peoples—and part of a historical arc of concerns about privacy, data gathering, and surveillance that remains pertinent today. Entertaining and enlightening, Wired into Nature explores an unknown history of the West.

How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity - activity theory and actor-network theory - to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the coordinative work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how net work actually works and how our theories and research methods can be extended to better understand it.

Originally published in 1938 as part of the English Institutions series, this book contains a history of the General Post Office in the UK. Crutchley begins by examining the historic roots of the modern postal system, then goes on to describe how the post office fulfils its various roles in society in Britain and internationally, especially in the wake of the telephone and telegraph. The text is illustrated with a number of photographs showing postal infrastructure both past and present, and includes an analysis of philately. This book will be of value to anyone with an interest in the history of the Royal Mail.

A vital instrument of power, telecommunications is and has always been a political technology. In this book, Headrick examines the political history of telecommunications from the mid-nineteenth century to the end of World War II. He argues that this technology gave society new options. In times of peace, the telegraph and radio were, as many predicted, instruments of peace; in times of tension, they became instruments of politics, tools for rival interests, and weapons of war. Writing in a lively, accessible style, Headrick illuminates the political aspects of information technology, showing how in both World Wars, the use of radio led to a shadowy war of disinformation, cryptography, and communications intelligence, with decisive consequences.

In 1889 uniformed post boys were found moonlighting in a West End brothel frequented by men of the upper classes. "The Cleveland Street Scandal" erupted and Victorian Britain was gripped by the possibility that the Post Office - a bureaucratic backbone of nation and empire - was inspiring and servicing perverse passions. The alliance between transgressive sex and the Post Office that the scandal illuminated was neither incidental nor singular; there was something queer about the post in the nineteenth century. Postal Pleasures tells the story of queer postal relations, from Post Office reforms initiated in 1840 up to the imperial end of the nineteenth century. It tells this story by analysing literature that expresses the cultural consequences of this peculiar kind of "going postal." Victorian writers abandoned the epistolary novel in favour of postal fiction. The postal network, its uniformed employees and its material trappings - envelopes, postmarks, stamps - were used to signal and circulate sexual intrigue. For Anthony Trollope, Thomas Hardy, Eliza Lynn Lynton, Henry James, Oscar Wilde, Edward Carpenter, Arthur Conan Doyle, Bram Stoker and others, the idea of an envelope promiscuously jostling its neighbours in a post boy's bag, or the notion that secrets passed through the eyes and fingers of telegraph girls, was more stimulating that the actual contents of correspondence. By the period's end, the postal system had become both an instrument and a metaphor for sexual relations that crossed and double-crossed lines of class, marriage and heterosexuality.

Wireless entrepreneurs are transforming the way people live and work around the globe. In the process they have created some of the fastest growing companies on the planet. Anytime, Anywhere tells the story of the birth and explosion of cellular and wireless communications as seen through the eyes of one of the industry's pioneers, Sam Ginn. As deregulation and privatization swept the globe, Ginn and his team at AirTouch Communications fought for and won licenses on several continents. They built a successful business using strategic partnerships and joint ventures and demonstrated a new model for global entrepreneurship in an information-based economy. Louis Galombos is Professor of History at Johns Hopkins University. He has written numerous books and articles on entrepreneurship, innovation and regulation, including Networks of Innovation (Cambridge, 1996) and The Rise of the Corporate Commonwealth (Basic, 1989), He is President of the Business History Group. Eric Abrahamson is Principal Historian with The Prologue Group. His research has dealt with telecommunications, banking and regulation in California.

Goran Palm - a well-known Swedish writer and poet - went to work incognito in one of the factories of LM Ericsson. He did this to obtain a better understanding of the life of the manual worker in a large factory, and to gain from that understanding a more mature political view. Going into a factory and joining a particular work group enabled the author to see beyond the monolithic idea of the working class and to know and appreciate his fellow workers as individuals. The writing is more literary than scientific, the language is concrete, and portraits, satire and dialogue are mixed to provide a full and lively picture into which the development of Palm's ideas is inserted. His particular concern is the worker's tendency to regard work as a depressing overture to the leisure time constantly in his thoughts. This is what Palm means by The Flight from Work.

How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity - activity theory and actor-network theory - to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the coordinative work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how net work actually works and how our theories and research methods can be extended to better understand it.

This book analyses telecommunications markets from early to mature competition, filling the gap between the existing economic literature on competition and the real-life application of theory to policy. Paul De Bijl and Martin Peitz focus on both the transitory and the persistent asymmetries between telephone companies, investigating the extent to which access price and retail price regulation stimulate both short- and long-term competition. They explore and compare various settings, such as non-linear versus linear pricing, facilities-based versus unbundling-based or carrier-select-based competition, non-segmented versus segmented markets. On the basis of their analysis, De Bijl and Peitz then formulate guidelines for policy. This book is a valuable resource for academics, regulators and telecommunications professionals. It is accompanied by simulation programs devised by the authors both to establish and to illustrate their results.

The mobile telecommunications industry is one of the most rapidly growing sectors around the world. This book offers a comprehensive economic analysis of the main determinants of growth in the industry. Harald Gruber demonstrates the importance of competitive entry and the setting of technological standards, both of which play a central role in their contribution to the fast diffusion of technology. Detailed country studies provide empirical evidence for the development of the main themes: the diffusion of mobile telecommunications services, the pricing policies in network industries, the role of entry barriers such as radio spectrum and spectrum allocation procedures. This research-based survey will appeal to a wide range of applied industrial economists within universities, government and the industry itself.

This volume, the result of the 21st Conference on Postal and Delivery Economics (Ireland, 2013), describes the continuing problem of the decline of the postal sector in the face of electronic competition and offers strategies for the survival of mail services in a digital age.The 25 original papers in this collection provide econometric analyses on the changing demand and elasticity of mail in the modern era. Proposed solutions to declining interest in the postal sector include closer links between mail services and the digital sphere, expansion of the parcel sector, changes to the universal service obligation, legal reform and regulatory change. Professors and students of regulatory economics will have an interest in this book, as will managers and other decision-makers working within the postal sector. Contributors include: D. Bailly, L. Balk Hope, C. Borsenberger, A.T. Bozzo, M.D. Bradley, T.J. Brennan, K.L. Capogrossi, I. Carslake, M.M. Cigno, K.K. Clendenin, J. Colvin, H. Cremer, M.A. Crew, P. De Donder, B.K. Eakin, R. Eccles, K. Elkela, A. Fratini, F. Fustier, R.R. Geddes, D. Geradin, B. Gough, A. Gustafsson, A. Haller, J. Hearn, H. Hennessy, A. Hildingsson, A.C. Houck, G. Houpis, C. Jaag, L. Janin, D. Joram, S. Lecou, J. Levin, C. Malamataris, B. Marsh, M. Meidinger, M. Moloney, H. Nikali, C.J. Paterson, E.S. Pearsall, M.K. Perkins, J. Pickett, R. Sahly, S. Selander, C. Sheedy, M. Srinivasan, V.I. Stanford, C. Strobel, G. Swinand, U. Trinkner, T. Uotila, J. Vantomme, T. Walsh

Commercial satellites are used to provide a variety of fixed satellite services, ranging from consumer satellite television and broadband to military communications in remote regions. This book examines the changes that have occurred in the fixed satellite services industry since 2000 and the effects these changes could have on the relationship between satellite operators and service providers. Also discussed is the commercial communications industry's use of and reliance on the GPS, in accordance with White House direction to tailor the effort to enable a quick response. The National Security Telecommunications Advisory Committee (NSTAC) notes that reliance on GPS signals in military, maritime, aviation, and other civil environments varies widely depending on the specific use and application.

In 1984, the Department of Justice settled its antitrust case against AT&T. The agreement, embedded in the Modification of Final Judgment, led to a divestiture of the local telephone exchanges from AT&T to the Regional Bell Operating Companies (known as the Baby Bells). This agreement gave unprecedented power over a major US industry to one man, Judge Harold Greene of the US District Court of the District of Columbia. The Baby Bells could not enter any line of business without approval from Judge Greene. With technological change it became increasingly desirable for the Baby Bells to enter different lines of business, but each attempt was subject to legal challenge and lengthy, costly litigation. In 1994, the Baby Bells mounted a major legal challenge to the Modification of Final Judgement (MFJ). As part of their strategy, they asked leading scholars in the field to examine the costs and benefits of the MFJ and provide evidence in the form of affidavits regarding its effect. Using a cost-benefit framework, the conclusion of the analysis is that the MFJ should be vacated and competition should be allowed in the industry. Deregulating Telecommunications draws together a group of leading practitioners and academics in the fields of regulation, industrial organisation and antitrust to explore:

• A cost-benefit analysis of the 1984 AT&T antitrust settlement
• Theoretical and empirical studies that analyse the results of the settlement from its inception in 1984 to 1994
• An explanation for the recent policy decisions to reduce the amount of regulation in telecommunications
• Analysis vital to predicting the results of any deregulation in telecommunications in the future

Noam's book is the first major attempt to address the complicated economic and public policy issues of telecommunications in Europe. He provides a thorough discussion of the evolution of central telephone networks, equipment supply, new value-added networks, and new telecommunications-related services in a detailed country-by-country analysis.

Regulation continues to be an important issue in the postal and delivery sector of the global economy. This latest volume in the Advances in Regulatory Economics series reflects the latest research on trends and policies affecting the postal sector and progress made in the industry's competitive agenda. It is global in scope and covers a broad range of legal and economic issues from leading scholars, researchers, and policy makers.Topics covered include: service quality and price caps, the impact of price regulation on service quality, financing the USO, cost analysis and pricing of innovative postal products, postal demand studies, the effects of intermedia competition; mail order demand; Internet advertising, trends in direct mail, legal and regulatory issues related to the postal sector, competitive strategies in the parcel market, and environmental impacts of mail. The book also provides concrete analyses of the driving forces underlying restructuring, transformation and privatization strategies of postal operators. Scholars and practitioners in public sector economics and postal regulation will appreciate this in-depth treatment of their industry.

Worldwide, postal and delivery economics has attracted considerable interest. Numerous questions have arisen, including the role of regulation, funding the Universal Service Obligation, postal reform in Europe, Asia and North America, the future of national Postal Operators, demand and pricing strategies, and the principles that should govern the introduction of competition. Collected here are responses to these questions in the form of 24 essays written by researchers, practitioners, and senior managers from throughout the world. This volume will have a broad appeal, with an audience ranging from practitioners in the express and delivery industry, national Postal Operators and managers, to economists, regulators, competition lawyers, marketers, scholars in economic regulation, and institutional libraries.

* Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services* Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals* Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure* Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems* Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs

Investigating the essential role that the postal system plays in American democracy and how the corporate sector has attempted to destroy it. "With First Class: The U.S. Postal Service, Democracy, and the Corporate Threat, Christopher Shaw makes a brilliant case for polishing the USPS up and letting it shine in the 21st century."-John Nichols, national affairs correspondent for The Nation and author of Coronavirus Criminals and Pandemic Profiteers: Accountability for Those Who Caused the Crisis "First Class is essential reading for all postal workers and for our allies who seek to defend and strengthen our public Postal Service."-Mark Dimondstein, President, American Postal Workers Union, AFL-CIO The fight over the future of the U.S. Postal Service is on. For years, corporate interests and political ideologues have pushed to remake the USPS, turning it from a public institution into a private business-and now, with mail-in voting playing a key role in local, state, and federal elections, the attacks have escalated. Leadership at the USPS has been handed over to special interests whose plan for the future includes higher postage costs, slower delivery times, and fewer post offices, policies that will inevitably weaken this invaluable public service and source of employment. Despite the general shift to digital communication, the vast majority of the American people-and small businesses-still rely heavily on the U.S. postal system, and many are rallying to defend it. First Class brings readers to the front lines of the struggle, explaining the various forces at work for and against a strong postal system, and presenting reasonable ideas for strengthening and expanding its capacity, services, and workforce. Emphasizing the essential role the USPS has played ever since Benjamin Franklin served as our first Postmaster General, author Christopher Shaw warns of the consequences for the country-and for our democracy-if we don't win this fight. Praise for First Class: "Piece by piece, an essential national infrastructure is being dismantled without our consent. Shaw makes an eloquent case for why the post office is worth saving and why, for the sake of American democracy, it must be saved."-Steve Hutkins, founder/editor of Save the Post Office and Professor of English at New York University "The USPS is essential for a democratic American society; thank goodness we have this new book from Christopher W. Shaw explaining why."-Danny Caine, author of Save the USPS and owner of the Raven Book Store, Lawrence, KS "Shaw's excellent analysis of the Postal Service and its vital role in American Democracy couldn't be more timely. ... First Class should serve as a clarion call for Americans to halt the dismantling and to, instead, preserve and enhance the institution that can bind the nation together."-Ruth Y. Goldway, Retired Chair and Commissioner, U.S. Postal Regulatory Commission, responsible for the Forever Stamps "In a time of community fracture and corporate predation, Shaw argues, a first-class post office of the future can bring communities together and offer exploitation-free banking and other services."-Robert Weissman, president of Public Citizen

China's economic rise and influence has been one of the most significant developments in the global economy of recent times. A driving force behind this expansion has been the private entrepreneurs and companies of China, some of which have literally redefined the economic and business landscape, both inside and outside of China. With a $15,000 loan from his father, the former high school dropout and factory worker Wang Wei started up his courier delivery service, SF Express, in 1993. This book is a classic rags-to-riches story of a young entrepreneur who grew SF Express into a logistics empire with revenues of $7 billion and 400,000 employees by 2015. The phenomenal rise of Wang and his company was further propelled by a $30 billion public listing in Shanghai in 2018. By any standards, this is one of the most remarkable entrepreneurial stories of recent times.

Identifying a form of government intervention in social and economic affairs called public service liberalism, Alan Stone looks to that ideology to confront the problems of the 1990s and beyond. He shows in this fascinating case study that the policy has been effective in the past: the American telephone industry from its inception until 1934 is an illustration of how public service liberalism served both economic efficiency and a complex structure of public values. Stone depicts the stages by which public service liberalism was replaced by less adequate policies and suggests ways that it could be successfully restored. Furthermore, Stone demonstrates that government-business relationships like the one that prevailed in the telephone industry were common in the nineteenth and the early twentieth century. He argues that this period was not an era of laissez-faire, as is often alleged, but that its economic energy and extraordinary technological progress were accompanied by complete acceptance of certain kinds of government intervention. Challenging the presuppositions not only of the new ideologists of deregulation, privatization, and competition but also of the practitioners of what he calls the "sanctimonious muddle" of present-day liberalism, Stone demonstrates that public service liberalism could help resolve current problems, such as those in the savings and loan institutions and the cable television industry. Originally published in 1991. The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.