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Talking with Patients and Families about Medical Error - A Guide for Education and Practice (Hardcover)
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Discovery Miles 6 860
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Talking with Patients and Families about Medical Error - A Guide for Education and Practice (Hardcover)
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More than a million patient safety incidents occur every year and
medical error is the third leading cause of death in the United
States. Illuminating the experiences of those affected by medical
error -- patients, their loved ones, and physicians and other
medical professionals -- Talking with Patients and Families about
Medical Error delves deeply into the challenges of communicating
honestly and openly about mistakes in medical practice. Based on
guidelines from the Institute for Professional and Ethical Practice
and the authors' own experiences, the practice-based approaches
outlined here offer concrete guidance on initiating discussions
dealing professionally and compassionately with patients' reactions
who should be included in the conversation what information should
be documented in the medical record how to respond to questions
about financial compensation Aimed at promoting resolution and
healing, this book stresses the importance of clear, empathetic
communication that will improve clinical and organizational
responses to medical missteps and mismanagement. It emphasizes five
features of the physician-patient relationship deserving of special
attention: transparency, respect, accountability, continuity, and
kindness (TRACK). Narrative examples of common situations
demonstrate how conversations about medical error can lead to
healing. Robert D. Truog, M.D., is a professor of medical ethics,
anaesthesiology, and pediatrics at Harvard Medical School and a
senior associate in Critical Care Medicine at Children's Hospital
Boston. David M. Browning, M.S.W., B.C.D., F.T., is a co-founder
and senior scholar at the Institute for Professionalism and Ethical
Practice at Children's Hospital Boston and a lecturer at Harvard
Medical School. Judith A. Johnson, J.D., is an attorney, a clinical
ethicist at Children's Hospital Boston, and a lecturer at Harvard
Medical School. Thomas H. Gallagher, M.D., is a general internist
and an
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