This book is designed to help MIS and information center
managers and their staffs to efficiently and cost effectively meet
the needs of end-users in their organizations. Focusing on
managerial aspects of information centers, Robert J. Thierauf
explores the ways in which new information
technology--spreadsheets, query languages, report writers, word
processing, etc.--can be placed in the hands of end-users without
the interdepartmental conflict and loss of systems control often
associated with such transitions.
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