For years, problems related to health-care efficiency have been at
the top of the priorities of many hospitals systems and
governments. The growing cost of health care, and particularly
hospitals, is a significant factor in the increasing pressure for
improvement of hospitals’ efficiency while maintaining a high
quality of services. Hospitals are recognized as organizations in
which waste, unnecessary administrative burdens, failures of care
coordination, failures in execution of care processes, and even
fraud and abuse are frequently identified as causes. Adoption of
management control as a response to hospital problems is consistent
with the conviction that control is a critical management function
that has the greatest impact on organizational performance.
Research proves that the lack of adequate control, adapted to
modern organizational solutions, causes many harmful consequences,
such as faulty services, dissatisfied patients and employees,
inability to effectively compete on market, low flexibility and
innovativeness, and, consequently, poor performance of the
organization. This book comprehensively presents issues related to
management control and develops a breakthrough theory about
management control in hospitals. It is the result of many years of
research and outlines the concept of control and related theories,
which are discussed in detail, taking into account the unique
characteristics of medical services, the health-care market, and
hospitals as public organizations. Research has shown that the main
elements of management control in hospitals are information
systems, diagnostic control, interactive control, innovativeness,
manager’s trust in physicians, and perceived uncertainty. And
that proper relationships between these elements positively
influence the hospital’s performance. This book describes how the
success of the entire control process is based on the hospital’s
top management and its interaction with clinical managers,
department heads, and directors of other medical departments as
well as clinicians. After reading this book, the implementation of
the solutions suggested will help hospitals improve their
performance, including the quality and effectiveness of the
provided medical services and patient care.
General
| Imprint: |
Taylor & Francis
|
| Country of origin: |
United Kingdom |
| Release date: |
August 2023 |
| First published: |
2024 |
| Authors: |
Roman A. Lewandowski
|
| Dimensions: |
254 x 178mm (L x W) |
| Pages: |
422 |
| ISBN-13: |
978-1-03-243272-4 |
| Categories: |
Books
Promotions
|
| LSN: |
1-03-243272-1 |
| Barcode: |
9781032432724 |
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