Project managers appear to accept the 'iron triangle' of cost,
budget and quality but in reality focus more on being on time and
budget. Quality in projects is often paid mere lip service and
relegated to tick-box compliance. This lack of clarity and focus on
quality is often the source of project failures. Ron Basu's
Managing Quality in Projects shines the spotlight on this aspect of
project management that can often be overshadowed by the pressure
to deliver on time and on budget. His investigation focuses
initially on defining the dimensions of quality in project
management and identifying sources of measurement for project
excellence. Thereafter he expands his focus to discuss which tools
can be effectively used in the quest for achieving and sustaining
project excellence; and which processes are important in assessing
the project maturity. The text also explores how the successes of
operational excellence concepts, such as supply chain management,
Lean Thinking and Six Sigma may be gainfully deployed in enhancing
project quality and excellence. Finally a structured implantation
plan guides those directly involved in project delivery, including
suppliers, in how to 'make it happen'. A shared understanding and
implementation of project quality by key project stakeholders will
go a long way to ensuring a stable platform for delivering
successful projects with longer lasting outcomes. It is also a
fundamental building block in any organization's strategy for
improving consistency and achieving sustainable performance. On
that basis, Ron Basu's book is a must-have reference and guide for
all project organizations.
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