This book presents a cross-cultural comparison between British and
Japanese cultures focusing on requests and responses. The study is
based on data elicited from a questionnaire which lists the choices
of strategies for making requests and responding to off-record
requests, taking into account the variables power, social distance
and imposition. The author's findings suggest important refinements
to Brown and Levinson's politeness categorisation and question the
validity of cultural stereotypes. Drawing on the distinction
between individualist and collectivist cultures, this study also
accounts for differences between the politeness strategies in
British English and Japanese.
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