Being able to engage with service users and communicate effectively
is a fundamental skill identified by the NMC and required of all
mental health nurses. The reality is that building rapport and
developing therapeutic relationships does not come instinctively
for everyone. The authors have responded to this with a book that
explains the different communication theories and models and goes
on to show students how they work in the real world. Innovative
exercises encourage reflection and enable students to practice
their developing communication skills as they progress. Throughout
the book the authors are focussed on promoting recovery and have
put the service user at the centre of the discussion, ensuring that
their voice is heard. Key features: - Covers the communication
content of the new NMC Standards and Essential Skills Clusters for
pre-registration degree-level nursing education - Focussed on
promoting recovery and adopts a person-centred approach -
Interactive style using realistic scenarios and case studies making
theory easy to apply to practice - Includes a chapter co-authored
by a service user offering a unique insight.
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