Buying groceries, tracking our health, finding a date: whatever we
want to do, odds are that we can now do it online. But few of us
ask how all these digital products are designed or why. It's time
we changed that. Many of the services we rely on are full of
oversights, biases and downright ethical nightmares. Chatbots that
harass women. Sign-up forms that fail anyone who's not straight.
Social media sites that send messages about dead relatives.
Algorithms that put more black people behind bars. Technically
Wrong takes an unflinching look at the values, processes and
assumptions that lead to these problems and more. Wachter-Boettcher
demystifies the tech industry, leaving those of us on the other
side of the screen better prepared to make informed choices about
the services we use-and demand more from the companies behind them.
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