In today's performance driven environment, maintaining service
quality in social work is more important than ever. This book will
help social work leaders and managers to understand the role that
personal and organisational learning plays in the provision of
services that are effective and responsive to the needs of service
users, carers and the communities. Recent national policy drivers
such as the Munro Review into Child Protection (2011) and the
recommendations of the Social Work Reform Board (2010) have
strengthened the need to embed and enable learning within the
workplace. This book is part of a Leadership and Management series
which enables managers to understand this need, and respond in a
timely and effective way.
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